BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-25-2014, 07:09 AM   #1
mirmujahed
Knows Where the Search Button Is
 
Join Date: Feb 2007
Model: 8900
Carrier: aljawal
Posts: 32
Default BES10 standby server installation error

Please Login to Remove!

Dear, I need your expert advice for troubleshooting BES10 HA standby server installation. Currrently, we have one BES10.1 server with 250 users hosted on it on central SQL 2012 database server with OS Windows server 2008 R2.
For disaster recovery, we planned to install second server as HA server connected to same database with auto failover feature running OS Windows server 2012. We had tested a scenario in lab setup with 2 news sevvers on OS Windows server 2012 and everything worked smoothly. But when we tried to replicate the same thing in production setup it failed with below error messages and also strange after changes to the database we were unable to activate new BB10 devices as the option for “Specify new activation password” went missing. All services failed to start on new standby server.
Fortunately, we took full backup and had to roll back immediately.

I also referred to below artcicle but no success:
KB34537-"The setup application could not connect to the first instance of the core module in the BlackBerry Enterprise Service 10 domain." is encountered during installation of a standby BlackBerry Enterprise Service 10 server


The setup application could not connect to the first instance of the core module in the BlackBerry Enterprise Service 10 domain. To use that core module, verify that the computer that hosts it is available and click try again. If you want the setup application to install the Core Module on this computer, click Continue to install the BlackBerry Enterprise Service 10 core components. Otherwise, click Cancel to exit the setup application.


<#03>[30000] (07/06 16:36:11.763):{0xD64} CDataContainer::DoApplyImpl: Successfully ran CSRPAddressCon::Apply()
<#01>[10000] (07/06 16:36:11.763):{0xD64} CDataContainer::DoValidate: CUbitexxSRPAddressCon failed to validate. Previous result: 50.
<#01>[10000] (07/06 16:36:11.763):{0xD64} CDataContainer::DoApplyImpl: CUbitexxSRPAddressCon failed to validate. Result: 50.
<#03>[30000] (07/06 16:36:11.763):{0xD64} Step ApplyProduct failed
<#01>[10000] (07/06 16:36:11.763):{0xD64} [CInstallStepSeq::ApplyProduct]: Product application failed.


Appreciate your suppoort in this matter as we need to complete this activity at the earliest.
Thank you.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BES10 standby server installation error
Thread Thread Starter Forum Replies Last Post
Can someone decipher the pttrace.log file ? twirlspin BlackBerry Help 1 05-02-2011 08:16 PM
Cal entries not synching twirlspin General BlackBerry Discussion 0 04-25-2011 12:20 PM
Synching problem with DM 4.6 - 4238 error roversii General 8300 Series Discussion - Curve 1 02-22-2009 09:50 AM
Moving BlackBerry Enterprise Server for Exchange to a New Server garycutri BES Admin Corner 0 09-20-2008 11:57 AM
Can't Sync Calendar from BB to BES and BES to BB works fine mzamora RIM Software 3 11-22-2007 04:07 PM


Southwire 59194499 EPR Multi-Conductor Cable, 800ft Spool 14AWG/2C, 600V Black picture

Southwire 59194499 EPR Multi-Conductor Cable, 800ft Spool 14AWG/2C, 600V Black

$799.99



411844 New Genuine Ricoh Photo Conductor Unit for Type 1515 picture

411844 New Genuine Ricoh Photo Conductor Unit for Type 1515

$89.95



Multi-Conductor Cable picture

Multi-Conductor Cable

$20.95



Southwire 28828255 250 ft. 12/2 Solid Romex SIMpull CU NM-B W/G Conductor Cable picture

Southwire 28828255 250 ft. 12/2 Solid Romex SIMpull CU NM-B W/G Conductor Cable

$114.00



Marine Grade Wire Duplex Boat Cable Tinned Copper USA Made - AWG Gauge All Sizes picture

Marine Grade Wire Duplex Boat Cable Tinned Copper USA Made - AWG Gauge All Sizes

$290.00



500FT 1P 22AWG 2 Conductor with Shield & Drain + 1P 16AWG/2C Lutron Cable QS picture

500FT 1P 22AWG 2 Conductor with Shield & Drain + 1P 16AWG/2C Lutron Cable QS

$255.22







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.