Re: Q10 Won't Turn On or Charge!
Unless you have a defective battery and have tried a different one it may be a hardware issue.
Did you let the battery run dead before charging? drop the phone? get it wet or have it in a high humid room like a shower or sauna?
Before you send it in for repairs or replacement if still under warrantee borrow a battery and see if it helps.
You can also try going to a phone store and try to get them to let you try one. If that works then buy it and make sure the charge never goes below 25%
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Z10 on BES
Z10 on BIS
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