BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-25-2011, 10:48 AM   #1
Mamarazzi
New Member
 
Join Date: Jul 2011
Location: Providence
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 2
Unhappy Charging Issues w 9700

Please Login to Remove!

Hey there,
I am not able to charge my BOLD 9700 unless it is connected to USB to PC/laptop. I brought the problem to my carrier, after trying different battery and multiple wall chargers (and multiple walls); they changed out the phone.

Now, I have new phone with same issue.

When I plug the unit into the wall I see the bolt to indicate that it is charging, but 5-10 minutes later it changes to a plug but the battery is nowhere near full.

Anyone else having this problem...thoughts..suggestions...HELP!!!
Offline  
Old 07-25-2011, 04:33 PM   #2
stevew
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Default Re: Charging Issues w 9700

Leave it plugged in for several hours and see if it's fully charged then...
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 07-25-2011, 04:35 PM   #3
Mamarazzi
New Member
 
Join Date: Jul 2011
Location: Providence
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 2
Default

Quote:
Originally Posted by stevew View Post
Leave it plugged in for several hours and see if it's fully charged then...

I've left it overnight twice and woke up to a dead phone.
Posted via BlackBerryForums.com Mobile
Offline  
Old 07-25-2011, 05:08 PM   #4
ndub33
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Default Re: Charging Issues w 9700

Have you tried charging in totally different locations (say, home and at work)?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 07-26-2011, 05:16 PM   #5
stevew
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Default Re: Charging Issues w 9700

Quote:
Originally Posted by Mamarazzi View Post
I've left it overnight twice and woke up to a dead phone.
Posted via BlackBerryForums.com Mobile
That's bizarre...never seen that before on any BB...and it charges through a USB port on your PC??
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 07-31-2011, 02:18 PM   #6
Medic48
Talking BlackBerry Encyclopedia
 
Medic48's Avatar
 
Join Date: Mar 2007
Location: Mississauga, Ontario, Canada
Model: 9810
OS: 7.1.0...
Carrier: Rogers Wireless
Posts: 470
Default Re: Charging Issues w 9700

Is it possible that your charger (connected to the wall) is defective? Have you tried with a different wall charger?

--Phil
__________________
Phil
Emergency Medical & Disaster Response
BlackBerry PlayBook 64GB, 9900, 9810, 9800, 9780, 9700, 9000, 8310, 8220, 8700R, 8100, 8300, 7290
Offline  
Old 07-31-2011, 08:36 PM   #7
Howard S.
CrackBerry Addict
 
Howard S.'s Avatar
 
Join Date: Apr 2008
Location: Blue Bell, PA
Model: 9900
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 551
Default Re: Charging Issues w 9700

Quote:
Originally Posted by Medic48 View Post
Is it possible that your charger (connected to the wall) is defective? Have you tried with a different wall charger?

--Phil
That was my initial thought, but the OP said he tried a number of wall chargers (and outlets).
__________________
Howard
Offline  
Old 07-31-2011, 09:28 PM   #8
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Charging Issues w 9700

If you are using a wall charger with a USB cable attached, make sure that it is a charging cable and not a data only one.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-01-2011, 06:51 PM   #9
stevew
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Default Re: Charging Issues w 9700

Really? I never even knew there were 2 variants of these cables...wow, I learned something new!!
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 08-17-2011, 03:02 PM   #10
Jack T. Chance
CrackBerry Addict
 
Jack T. Chance's Avatar
 
Join Date: Aug 2005
Location: East Coast, USA
Model: Priv
OS: 5.1.1
Carrier: T-Mobile
Posts: 502
Exclamation Re: Charging Issues w 9700

Best thing to do is to use the Official BlackBerry Travel Charger included with your 9700. The worst thing to do is to use a "powered USB socket" type charger of the LOW-OUTPUT/LOW VOLTAGE variety, as they don't provide enough juice to charge the 9700. Let me explain further.

I own this model of Belkin Travel Surge Protector...



...which I use when I'm, surprise, surprise, traveling! As you can see, it gives 3 surge-protected outlets, plus 2 powered USB ports, into which you can plug USB cables for charging your cell phone, Bluetooth headset, MP3 player, Nook or other eBook reader, etc, etc. The idea being to leave your bulky chargers at home, and just use this as the charger for 2 devices, which I was able to do perfectly fine with my old Curve 8900, and also with my fiancée's 8530 Curve. Plug in a micro-USB B cord into the surge protector, plug the micro end into the BB, and it would charge... until the 9700. When I tried it with this phone, I got an on-screen message saying that the charger did not provide enough power to charge my phone!

That's when I found out that there are LOW-OUTPUT and HIGH-OUTPUT models of powered USB ports. Belkin needs to make an updated model with HIGH-OUTPUT ports, that would solve the problem. Until then, I still have to carry & use the travel charger that came with my phone, even though other models of BlackBerry have no issue with the low-output powered USB ports.
__________________
Jack T. Chance's BlackBerry 8700 & 8900 Wallpapers

Don't steal other people's avatars! Make your own! >=(

Last edited by Jack T. Chance; 08-17-2011 at 03:04 PM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Charging Issues w 9700
Thread Thread Starter Forum Replies Last Post
9700 Charging issue stevo28 General 9700 Series Discussion - Bold 2 3 01-03-2011 10:20 AM
Desktop Charging Stand - Same as 9700? pyro451 General 9800 Series Discussion - Torch 1 08-13-2010 07:05 AM
Any 9700 skin compatible with charging pod in the market? netghoster General 9700 Series Discussion - Bold 2 1 08-10-2010 12:24 PM
Bold 9700 multiple issues - BES Related? disp350 BES Admin Corner 6 05-26-2010 09:18 PM


MSA Altair 4 Multi Gas Detector picture

MSA Altair 4 Multi Gas Detector

$100.00



New 24 Month MSA Altair Hydrogen Sulfide Gas Monitor (H2S) Activate by 07/2022 picture

New 24 Month MSA Altair Hydrogen Sulfide Gas Monitor (H2S) Activate by 07/2022

$69.99



O2-A2 Oxygen Sensor for MSA Altair 4/5, Solaris, Orion. March 2022. US Seller picture

O2-A2 Oxygen Sensor for MSA Altair 4/5, Solaris, Orion. March 2022. US Seller

$168.99



MSA ALTAIR 4XR Multigas Detector LEL, O2, Co, H2S, P/N 10178557 picture

MSA ALTAIR 4XR Multigas Detector LEL, O2, Co, H2S, P/N 10178557

$380.00



MSA Galaxy ALTAIR 5 Automated Gas Test System and Cylinder Holder picture

MSA Galaxy ALTAIR 5 Automated Gas Test System and Cylinder Holder

$647.00



MSA Altair HCN Pro Gas Detector Auto Test Alarm fire rescue hydrogen cyanide 5x picture

MSA Altair HCN Pro Gas Detector Auto Test Alarm fire rescue hydrogen cyanide 5x

$99.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.