[cornish]

Hi when i set my phone up for facebook i use to get alerts with sound. but last week i tried my daughters sim card in it to see if it worked ok and ever since i only get alerts but no sound. does anyone know how i can turn it back on please ?

[Sytner]

It sounds as if the audible tone has been disabled. Look in profiles, and edit your current profile, and click Facebook.

Ensure that there is a sound set and make sure that the volume is set to an audible level in that window. Click 'Try it' at the bottom to preview.
Posted via BlackBerryForums.com Mobile

[cornish]

Hi thanks for the reply but just checked and its setup right but still no sound

[cornish]

Hi its ok just pulled the battery out and rebooted it all working now

[Sytner]

Glad you now have it fixed. I had assumed that you had already tried a battery pull, this is always the first port of call for any BlackBerry problems.

[cornish]

new to blackberry so don't know much about them but learning more everyday