Bluetooth mini keyboard will not type on Torch 9850.
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Device info -
Carrier: Verizon
Model info and OS version: Blackberry Torch 9850 running 71 Bundle 457 (v7.1.0.163, Platform 5.1.0.137)
I have successfully paired an Iogear mini multi link Bluetooth keyboard (model GKB601B) to my smartphone. However, when I attempt to type using the keyboard no characters display. For example, if I try and text a contact no characters display in the To: field, or in the body of the message.
I have done the following:
Ensured I have working batteries in the keyboard.
Pulled the battery and restarted the smartphone.
Deleted and paired the device from the Bluetooth connection.
Unchecked the Encryption tick box - under the Device Properties.
Set the Trusted status to Yes - under the Device Properties.
Bluetooth connections are set to On.
Discoverable is set to No.
I have successfully paired the device to my Blackberry Playbook Tablet. The keyboard is multi-link style keyboard and allows users to switch from one desired device to another by pressing the function key + 1-6 key on the keyboard. I'm able to successfully make this switch when both the tablet and smartphone are on.
The quickstart guide does indicate that the paired device (smartphone, tablet, etc.) must support USB HID keyboard in order to have the keyboard function respectively. I've tried various searches through Google and Bing to determine if that might be my problem but haven't had much success with those types of search results.
Any suggestions would be appreciated.
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