BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-12-2014, 11:25 AM   #1
Mutsy
New Member
 
Join Date: Jun 2014
Model: Z30
PIN: N/A
Carrier: vodaphone UK
Posts: 2
Default Failed to retrieve the user account's properties. name: [ubi], type: [1], return: [48

Please Login to Remove!

Hello,

Can someone please help? I have installed a BES 10.2 Trial at a client, we get to 99% completed and then the install fails. Afterwards I was planning to upgrade to BES 10.2.2 - I have had many succesful installs but this one has me stumped.

This has happened on 2 of their servers as planning a HA install - 1 server, I would be suspicious that something I did - 2 servers, there is something wrong with their build. I am sure it is certificate based but I have not idea to troubleshoot.

DB's created fine, just at the end when creating the IIS sites it fails :(

If you need more info please let me know.

The install log shows the following failure:

CWebRequestWrapper::RetrieveData: WinHttpOpenRequest succeeded. SecureConnection: [1].
CWebRequestWrapper::RetrieveData: WinHttpSetOption succeeded. Flags: 12544.
CWebRequestWrapper::RetrieveData: WinHttpSendRequest failing. Error code: 12029. Header length: 82.
CRestApiWrapper::GetUserProperties: Failed to retrieve the user account's properties. name: [ubi], type: [1], return: [486003].
CUbitexxCoreConnectionDC::CheckCore: Unable to pass the authentication check.
CubitexxCoreDataCon::FinalizeInstallAndTestConnect ion: could not connect to the Core that was just installed.
CUbitexxCoreDataCon::Apply: Failed to finalize core module install or complete a test connection.
CDataContainer::DoApplyImpl: UbitexxCoreDataCon failed to apply. Result: 476044.
[CubitexxCoreDataCon::FinalizeInstallAndTestConnect ionCould not connect to the Core that was just installed.]:
CInstallStepSeq::PreApplyProcess: Errors encountered while applying Core Module. Core module may not be operational.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Failed to retrieve the user account's properties. name: [ubi], type: [1], return: [48
Thread Thread Starter Forum Replies Last Post
BES for Exchange 4.0.4 Available Now BlackBerryLinks BES Admin Corner 28 05-06-2006 10:38 AM
BES for Domino 4.0 SP4 - Coming Soon jibi BES Admin Corner 0 03-01-2006 11:29 AM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 02:44 PM
COLOR reference by string ecarmody Developer Forum 4 11-04-2005 08:20 AM
BES 4.0 SP2 for Exchange now available jibi BES Admin Corner 49 08-17-2005 08:51 AM


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



Lenovo PCI Riser for Thinksystem SR530/630 server p/n:SB47A02091 01KP732 01GV296 picture

Lenovo PCI Riser for Thinksystem SR530/630 server p/n:SB47A02091 01KP732 01GV296

$299.00



MOXA NPort 5410 4 Port Serial Device Server picture

MOXA NPort 5410 4 Port Serial Device Server

$65.00



New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit picture

New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit

$300.24



MOXA CN2650-16-2AC 16-Port Mountable Async Terminal Server Dual Lan Ports picture

MOXA CN2650-16-2AC 16-Port Mountable Async Terminal Server Dual Lan Ports

$285.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.