BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-30-2013, 12:20 PM   #1
odoylerulesOK
New Member
 
Join Date: Sep 2013
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 3
Default Problems with battery drain, help please

Please Login to Remove!

Hi, I apologise upfront for my lack of understanding on the matter. My dad (who is even less technically minded) has a Bold 9780 that he used for business.
The main problem is that while in the middle of a call he is getting a call failure which is often followed by the message 'Battery drained, shutting down'.
When this happens, the battery bar shows almost full. He then has to charge the phone to be able to turn it back on.

Im not sure this is correct but I went into the settings and it says the current software is 6.0 Bundle 905.

Problem 2.)

I tried to scan for software updates and ended up realising that he cannot get an internet connection, emails are not coming through either and when i try and setup facebook it says that this is not included in the data plan.
This doesnt make any sense as he has an unlimited data package with T-Mobile.

Any help would be greatly appreciated, thanks
Offline  
Old 09-30-2013, 04:36 PM   #2
fourstringfuror
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Q10
OS: 10.3.1
Carrier: VZW
Posts: 1,058
Default Re: Problems with battery drain, help please

If this device is owned by your father, he will need to get a BlackBerry data plan. This not the same as a regular data plan. Without this plan, he will not be able to send or receive emails, use apps like Facebook, etc.
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Old 10-08-2013, 01:48 PM   #3
odoylerulesOK
New Member
 
Join Date: Sep 2013
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 3
Default Re: Problems with battery drain, help please

Could you explain how this works for me?
Offline  
Old 10-08-2013, 01:58 PM   #4
odoylerulesOK
New Member
 
Join Date: Sep 2013
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 3
Default Re: Problems with battery drain, help please

dont worry, ive just looked into it. I think its a bit shady that t-mobile knew the sim was for a blackberry and failed to mention the extra plan needed.

Do you happen to know much about the battery drain problem?
Offline  
Old 10-08-2013, 07:51 PM   #5
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Problems with battery drain, help please

Battery drain depends on use. It could be a damaged battery. Try a new one and see if it still happens. Make sure it is a true BB battery, not a cheap knock off.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Problems with battery drain, help please
Thread Thread Starter Forum Replies Last Post
Battery Problems limeares General 9000 Series Discussion - Bold 0 08-11-2010 04:26 PM
Seidio Extended Battery / Holster for 9700 - Nice! howejustin General 9700 Series Discussion - Bold 2 7 12-27-2009 11:53 PM
Major battery drain - question yustonuser General 8300 Series Discussion - Curve 4 03-30-2008 07:47 PM
Battery drain dragosca General 8100 Series Discussion - Pearl 3 03-20-2008 11:28 AM


BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL

$174.84



BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL V2 picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL V2

$96.93



BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL

$99.19



FARM FRESH BLACKBERRIES CLEARANCE BANNER Advertising Vinyl Flag Sign INV picture

FARM FRESH BLACKBERRIES CLEARANCE BANNER Advertising Vinyl Flag Sign INV

$249.77



Nice Vintage Working RIM Blackberry 857, with Cradle, Collector's Item R857D-2-5 picture

Nice Vintage Working RIM Blackberry 857, with Cradle, Collector's Item R857D-2-5

$124.95



Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh picture

Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh

$219.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.