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Old 11-26-2008, 01:13 PM   #1
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Default Personal email in folder with corporate email

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I am working with a user with an ATT 8820. We are on a BES enterprise server with corporate email. My personal email is in a separate icon but another user's is going into the personal email folder and the corporate email folder. Our BB versions and the settings are the same. I have google and he has MSN. We have tried to change the theme (both to separate and theme controlled/rebooted after changing that but to no avail.
Any ideas how to get the emails to separate?
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Old 11-26-2008, 01:15 PM   #2
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Moved to BES Admin, better help here.
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Old 11-26-2008, 01:15 PM   #3
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That's the way BlackBerry devices work.... ALL email goes into the Messages icon/application and personal email goes in both - the Messages icon/app and the icon for that email account.

This can be controlled by the BES, though. What version of BES are you using?
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Old 11-26-2008, 01:15 PM   #4
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This is also dependent on the version of BES that's running.
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