Originally Posted by jibi
Was this handheld already on the server and already went through an Enterprise Activation? The only times that pre-pop works, to my knowledge, is either with a new user or a new handheld for an existing user (new PIN, etc). You can try to remove yourself (or whomever) and readd and complete an EA again.
It was completely new. The bes server was installed for the first time, and on the handheld, I wiped it completely before activation. So it was set up from scratch.
Also, wireless reconciliation doesn't seem to be working. E-mails are being redirected, but deleting messages in outlook/exchange doesn't delete from my blackberry, and deleting from my blackberry doesn't delete from outlook/exchange.