BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-01-2014, 11:19 PM   #1
ehock
New Member
 
Join Date: Nov 2014
Model: q10
PIN: N/A
Carrier: bell
Posts: 1
Default heart rate monitor synch failure; HELP

Please Login to Remove!

I just bough a Polar H7 Bluetooth enabled HRM for use with my blackberry q10. The blackberry can see the monitor and "pair" to it but cannot communicate with the HRM. The fitness app I bought can see the HRM but does not receive HRM data. I'm very frustrated.
Offline  
Old 11-03-2014, 09:17 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: heart rate monitor synch failure; HELP

Doing some internet reading on the device, it states it supports only "some" Android phones so it may not work with the Q10 using it as an Android app.
Also there is a statement it does not work with OS10 so it might be your issue.

Additional info may help

Android (Polar H7)
1.Make sure the heart rate device is fully charged.

2.Moist the sensor-pads on the belt (they have to be very moist/wet to pick up your heart rate). Put on the heart rate belt and make sure it is tight around your chest.

3.Go to the general phone settings and turn on Bluetooth (not in the Endomondo app).

4.Open the Endomondo app, go to Settings -> Accessory Settings -> Bluetooth Low Energy Sensors and press Scan - the application should now find your heart rate belt.

5.To see your heart rate go to the Workout screen, tab one of the four display fields on the screen and select HR or HR avg.
__________________
Z10 on BES
Z10 on BIS

Last edited by tsac; 11-03-2014 at 09:19 PM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: heart rate monitor synch failure; HELP
Thread Thread Starter Forum Replies Last Post
What is the failure rate for a BES service pack upgrade? BB1877 BES Admin Corner 5 03-19-2010 01:47 AM
Apple's iPhone has half the failure rate of RIM's BlackBerry in the first year of use ArgonNJ BlackBerry Versus 24 04-08-2009 07:01 PM
50% failure rate when sending with Yahoo on Verizon animlmed General BlackBerry Discussion 5 12-17-2006 09:41 PM


6802 II Digital Thermocouple Thermometer Dual Channel 2*K-Type Temperature Meter picture

6802 II Digital Thermocouple Thermometer Dual Channel 2*K-Type Temperature Meter

$24.40



K Type Thermocouple Stainless Steel Temperature Sensors Thermocouple 1 Pcs picture

K Type Thermocouple Stainless Steel Temperature Sensors Thermocouple 1 Pcs

$11.95



K Type Temperature Sensor Probe 1.5M Cable 4mmx100mm Probe Thermocouple picture

K Type Temperature Sensor Probe 1.5M Cable 4mmx100mm Probe Thermocouple

$17.87



Probe High Temperature Sensor Thermal Steel Thermocouple Liquid picture

Probe High Temperature Sensor Thermal Steel Thermocouple Liquid

$10.35



K-Type Thermocouple Probe Digital Thermometer Steel Sensor Spiral Cable  picture

K-Type Thermocouple Probe Digital Thermometer Steel Sensor Spiral Cable

$11.99



K-Type Thermocouple Wire 2 Core AWG 24 High Temperature PTFE Insulation 6.6ft picture

K-Type Thermocouple Wire 2 Core AWG 24 High Temperature PTFE Insulation 6.6ft

$13.48







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.