[scottdr]

BlackBerry Bold Touch 9900
7.1 Bundle 2061 (v7.1.0.714, Platform 5.1.0.532)
Carrier EE UK

When I press the volume down button, it is the same as pressing the letter 'n' on the keyboard and it does not reduce the volume. Very odd behaviour, I have been looking for an answer but with no luck so far. Anyone got a tip for how to make it work or another way to reduce the volume without using the volume down key?

I have tried rebooting and the BB battery pull and tried the volume control before anything else.

Thanks in Advance

[NJBlackBerry]

Was the BlackBerry ever dropped or did it get wet (or even damp)?

[scottdr]

Originally Posted by NJBlackBerry

Was the BlackBerry ever dropped or did it get wet (or even damp)?

Yes I have dropped it and it has been in the rain with me too. However the key works, if I switch key tones on I get the key beep and as described it produces 'n' in the auto search screen for every press of the volume down button.

Thanks for your reply.

[dc/dc]

It's damaged. Replace it.