[Sheryldoc]

My phone froze earlier.. I removed battery and when I replaced it.. The dreaded reboot loop!

I have tried to follow a few of the 101s online.. I have blackberry desktop software.. is desktop manager different?

I also tried going through programme files and launching the loader.. however I had different options from the ones stated!

Any help MUCh appreciated x

[Sheryldoc]

I have tried the apploader..

It detects my exact pin.. COM1 option is never available as well as UNKNOWN?

Please Anyone ? :(

[aiharkness]

First, if you are using a microSD card, remove it and try again. If no go, then do a search on safe mode, see if you can bootup in safe mode, and do a backup. The see Is your BlackBerry Nuked? - BlackBerryFAQ.
Posted via BlackBerryForums.com Mobile

[tsac]

Some PC's dont allow the USB port to load during safe mode. Some do.

[aiharkness]

Interesting. How would the computer know, and why would it care? I would have assumed safe mode was a BlackBerry internal thing invisible to the computer. Maybe visible to desktop manager. But to the computer?
Posted via BlackBerryForums.com Mobile

[tsac]

Sorry , I ment the PC USB not the BB.

[aiharkness]

I knew you meant on computer. So still curious.
Posted via BlackBerryForums.com Mobile