Hi error message is as follows, it was the only one in EV.
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Event Type: Warning
Event Source: BESManMMC
Event Category: None
Event ID: 20000
Date: 05/07/2007
Time: 09:08:29
User: N/A
Computer:
Description:
The description for Event ID ( 20000 ) in Source ( BESManMMC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Failed to add user xxxxxxxxx to the BlackBerry Server. Unable to open database for user.
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I have double checked permissions and the BESadmin account has the correct permissions set at both server and mailbox store level.