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Old 03-29-2010, 02:11 PM   #1
samjlee87
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Default SMS does not work. Help please!

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Hi,

I recently purchased a Bold 9700 (switched from iPhone 3G) and for some reason my text messages do not work.

I sent a couple text messages to my friends, but they never received the messages. On my 9700, it shows the texts as sent. What could the problem be? I know for sure I got the unlimited SMS plan from AT&T. Could it be some problem in the settings menu?

I'd like to apologize for my ignorance beforehand.

Thanks!

Edit: Could it be the firmware version that I'm using?
The current firmware version is v5.0.0.405 (Platform 5.1.0.112).

Last edited by samjlee87; 03-29-2010 at 02:14 PM..
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Old 03-29-2010, 05:01 PM   #2
samjlee87
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Nobody has any suggestions as to what might be wrong?

I just tried sending a text to myself and did not get anything.
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Old 03-29-2010, 06:06 PM   #3
Caledan
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OK, simple question for you. Did you get the BB data plan also?
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Old 03-29-2010, 11:17 PM   #4
stevew
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You don't need a data plan for texting...it's probably a carrier issue with his phone/plan. Call your carrier - there's no reason it shouldn't work. They may have to reset your account or something like that.
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Old 03-29-2010, 11:40 PM   #5
joju58
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try to go to Options > SMS Text > scroll down to data coding, you will have there two choices: 7bit and UCS2, choose 7bit then hit menu button and safe, it worked for me
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