[jmazz19]

I purchased a tour from a friend of mine but I cant activate it. I checked the sim card and it says "unknown". So I am guessing it is locked? Would getting a code from a site such as a sponsor fix this issue?

[JSanders]

jmazz... need more info:

What carrier is the device branded to?
Who is your carrier?
Is it unlocked?
How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

[jmazz19]

It is a verizon phone, which is also my carrier. It says "unknown" when I checked to see if it was locked.

[JSanders]

unknown is not a choice in that window.

[jmazz19]

I followed the instructions and it says:

SIM Unknown
Network Unknown
Network Unknown
Service Provider Unknown
Corporate Unknown

[NJBlackBerry]

There is no SIM card inserted.

[JSanders]

Originally Posted by NJBlackBerry

There is no SIM card inserted.

yea under those circumstances, unknown IS an option

[jmazz19]

It has a SIM card but I checked it and it must have been inserted wrong but it is right now. Anyway it says "active" so the phone is locked. Like I said it is a verizon phone and I use verizon so I wouldnt think I would need to unlock it. Should I just purchase a code and have it unlocked?

[tsac]

sometimes people mistake the memory card for the SIM. Try another Verizon SIM from a working phone.

[JSanders]

Verizon devices don't require a SIM. The SIM card inserted is a GSM SIM for use when travelling to non-CDMA networks.