[hdawg]

Thread crapper!

If you've upgraded to SP1 and your BES is working ... you should donate to the Christmas Curve Giveaway ... besides; why not?!?!?

[gupo]

Exchange 2007 upgrade to SP1 => no problem
INstallation of MR4 big problem, no mail flow anymore :(
I'm look ing for a solution

[hdawg]

Originally Posted by gupo

Exchange 2007 upgrade to SP1 => no problem
INstallation of MR4 big problem, no mail flow anymore :(
I'm look ing for a solution

Any errors in the logs? What happens if you apply it again?

[gupo]

thx for your concern.
In the mean time is the problem solved
the services where starting under the wrong account

Guy

[hdawg]

Originally Posted by gupo

thx for your concern.
In the mean time is the problem solved
the services where starting under the wrong account

Guy

Did you install MR4 as a user different than your BES Admin?

[phrider]

How far off the latest release is BES 4.1.4.12 for MS Exchange?

Any key features missing vs earlier releases?

[hdawg]

Originally Posted by phrider

How far off the latest release is BES 4.1.4.12 for MS Exchange?

Any key features missing vs earlier releases?

4.1.4 is the latest major releases; only Maintenance Releases have been published since ... which are effectively packs of hot fixes jumbled into one.

MR4 is latest release for Exchange. You can download from here ... documentation is there too.

[Kattisch]

We just upgraded from Exchange 2000 to Exchange 2007 sp 1
BES from 4.1.3 to 4.1.4 MR 4
Desktop client Outlook 2003 sp3
BB units: 7250, 7130e, 8703e and 8830e
Providers: Alltel & Verizon

We are having an intermittent problem of some users who have been moved from Exchange 2000 to Exchange 2007 will create an appointment on the BB but it will not not sync to the Outlook. They can synch a new contact from the BB to OL, but not a new appointment on the BB to OL. They can go to their OL and synch an appointment to the BB. Wireless settings are enabled. It is not happening to all users. Has anyone else seen this?

[Hanno Kirchhoff]

No Problem at all, it works !

[ac80]

Hi all,

We migrated all of our users from 2003 to 2007 base install, BES was running on 4.1.3 and everything was working fine. After installing 2007 SP1, the Out of Office (OOF) messages are not working correctly.

If the OOF is set from an Outlook 2003 client, it will not sync with the Blackberry.

If the OOF is set from the Blackberry, it will update the Outlook 2003 OOF message once only. If you try to change the OOF on either the Blackberry or Outlook 2003 client, the new message is disregarded and recipients only see the old OOF message.

If we then go into webmail for that user on 2007 we see the old OOF. If the OOF is deleted from the 2007 webmail and a new OOF is set from the Blackberry, then it will use the new message.

It seems as though 2007 captures the OOF and does not update it when it is updated on the 2003 client or Blackberry device.

It is only happening for our Blackberry users, everyone else migrated to 2007 using the 2003 client have no issues with the OOF.

I have contacted RIM, they said that it seems to be SP1 which is the cause of the issue, however they cannot confirm it as they are still testing the effects of SP1 and BES 4.1.4.

Next step is to contact microsoft.

I will let you know if I come up with anything.

Has anyone else had this issue? All of those who say you are running fine, are you able to check your OOF functionality with a Blackberry device and an Outlook 2003 client.

Cheers,
Alex

[rhprice]

ac80, we have the same issue, the only difference is we have not installed SP1 yet, so I am concerned by the comment from t-support. We are testing in our Qual environment and not making any headway.

Thanks for posting and good luck.

[ac80]

Hi hrprice,

Thanks for the confirmation that we aren't the only ones with this problem. I need to correct my previous statement, I believe that the OOF issue was happening with the 2007 base install, even before SP1.

As I said, I will call MS today and see if they can shed any light on the issue.

Have you tried installing an Outlook 2007 client and setting OOF from there and see if the problem still occurs?

Cheers.

[rhprice]

We are not at that point yet but it may force the issue. I will try this week to get it installed on one of my units for testing, hopefully there will be a fix before the rest of my 900 users are migrated to Exchange 2007.

Thanks again for keeping this going.

[WillFulmer]

Originally Posted by ac80

Has anyone else had this issue? All of those who say you are running fine, are you able to check your OOF functionality with a Blackberry device and an Outlook 2003 client.

Cheers,
Alex

Alex, would love to take with out offline, so please be in touch.

At 2 of my client sites, I'm seeing the same results. Exchange 2007 SP1 + BES 4.1.3 (or 4.1.4)

1 client is a migration from Ex2003; other client is a brand, new clean install of Exchange 2007 and BES.

Same exact issues as you, after 15-20 mins, all OOF functionality ceases, ONLY with BES/Exch2007 users. This is from a fellow peer who is encountering the same issue and we're trying to get support:


"RIMxxx8217;s development team has reproduced the issue and have identified the problem. The situation is that 2003 only had one OOF setting (flag), and with 2007 there are 2 flags. The change to separate Internal and External OOFxxx8217;s is what is causing the BES server to break this setting.

Now that the problem is reproducible, the issue has been assigned a SDR (Software Development Request) ticket number: 145355. Itxxx8217;s an internal number so we canxxx8217;t call in and get an update on the ticket, its just to let us know they are working on it."

Please let me know if anyone has any work arounds, such as disabling the functionality of OOF on the BB/BES or something.

Thanks,
-Will

[MajorHavoc]

There is no in place upgrade from EX 2003 to 2007. I purchased a new server with WS2003 R2 64 bit and installed Ex 2k7 and installed SP1 into the same OU as 2k3. Followed migration procedures from msexchange.org Transitioning from Exchange 2000/2003 to Exchange Server 2007 (Part 1)I then changed the mapi profile on my BES 4.1.4 server to connect to the 2k7sp1 server. I have not tested the OOO from the BB, though when I set it from Outlook 2k3 it seems to work fine. I will test it again though. I have only been away from the office a couple of times.

[cwilliamson]

I just wish to post a message, and say, that as a result of reading this forum, I felt confident enough to upgrade to Exchange 2007 SP1 with the BES 4.1.4 MR4 release. I did so today, and everything is working fine. Thanks for the great forum!

[vhato]

Sites like these tend to do that. Now if could only find a site that makes me feel the same confidence when upgrading Cisco Routers.........................

[ac80]

Hi all,

Thought I would give you an update regarding the OOF issue. MS came back with the following response:

This issue (together with “Two OOF messages received when Outlook 2003 creates OOF rule”) is a confirmed bug in Exchange 2007 and it is supposed to be fixed in Exchange 2007 SP1.

MS are working with their Global tech support to find an answer.

Cheers,
Alex

[miketerrizzi]

Just installed BES about 5 days ago, everything was hunky dory untill I installed SP1. Since its so new no one has really run into enuf problems to post about it.

Im stuck, I installed SP1 on both my BES server and Exchange Server but they are still out of sync. I can tell because my BES server is not getting any pending message or queued messages, so its completely out communication with exchange. And I checked all the permissions, they were still retained after the upgrade.

What am I missing? I have BES SP4 with the latest MR 4 off BB.com

[hdawg]

Originally Posted by miketerrizzi

Just installed BES about 5 days ago, everything was hunky dory untill I installed SP1. Since its so new no one has really run into enuf problems to post about it.

Im stuck, I installed SP1 on both my BES server and Exchange Server but they are still out of sync. I can tell because my BES server is not getting any pending message or queued messages, so its completely out communication with exchange. And I checked all the permissions, they were still retained after the upgrade.

What am I missing? I have BES SP4 with the latest MR 4 off BB.com

Is everyone having this problem? Have you restarted the BES since you've applied Exchange 2007 SP1? What components do you have installed on the BES? Which installation guide did you follow?