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10-07-2009, 08:54 AM
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#1
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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School me on IT Policy
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Hey guys,
So we have been running a BES with GroupWise with less than 40 users. We have had AT&T as our carrier. Mostly, 7290s, etc. NO IT policy!
The powers that be, have decided to upgrade to newer handhelds, and at the same time move to Verizon. I think we will be looking at the curve, the tour, etc.
I have decided that with new handhelds comes new features and as a result, we should probably enable some sort of IT policy.
Can you tell me what i need to look out for. Things to not do, things to do. What should we lock out, what are things that users are taking advantage of and causing problems for you? Potential security pitfalls.? Basically, i need to know what to plan for with this new IT policy. Also, i have zero experience with a blackberry IT policy, so i need to know where to start, and what to do...
I appreciate your help!
MavsX
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10-07-2009, 09:23 AM
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#2
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Knows Where the Search Button Is
Join Date: Dec 2008
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 27
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we have a pretty loose environment, so the only IT policy we have is the auto locking after 10 minutes, and 5 password attempts before the device gets wiped. pretty simple. we want the users to still see the phone as a "perk" and therefor more willing to respond to work related items.
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10-07-2009, 10:10 AM
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#3
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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good point. But, i still think we will need some sort of IT policy..anyone else have different thoughts on this matter besides hudsonp?
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10-07-2009, 10:20 AM
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#4
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Talking BlackBerry Encyclopedia
Join Date: Nov 2008
Location: DC
Model: 9800
OS: 6.0.0.141
PIN: N/A
Carrier: ATT
Posts: 217
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That's a tough question to answer as Policy is created based on your environment and what your group wants to allow or not allow. It's tough for us to say you need to do this or you need to do that.
As a practical matter, the p/w security IMHO is the very least you should do.
I would suggest you read the BES Admin manual on the different properties that the IT Policy can control and from there, you will understand what you can and cannot control. You can then take that information and meet with your group to discuss how you want to manage your HH.
Hope that helps.
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I'm actually lost...
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10-07-2009, 10:55 AM
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#5
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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yes, it does help. thank you. so i need to find the bes admin manual
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10-12-2009, 09:53 AM
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#6
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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what do the big companies do?
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10-12-2009, 09:59 AM
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#7
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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bes for groupwise
4.0.7 MR3 (Rollup) (Bundle 50)
i am just posting this for my records..(so i don't have to look it up again)
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10-12-2009, 09:59 AM
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#8
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Not sure if we count as a 'big' company, but we have about 800 devices. We use a mix of IT Policies based on the user and their location in the world.
EVERYONE has a password requirement (10 attempts, 6 character minimum). Some policies block the phone, some block the internet, and most of them in the US block text/MMS (that last one will change soon when we get free texting from our US carriers).
My advice would be to make sure you get upper management buy-in on this and that everyone has at least the password requirement. Otherwise you'll get some VP calling you saying they don't want such-and-such policy on their device and you'll wind up with some people not being forced to comply with corporate policy.
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No longer a BES Admin, but it was fun while it lasted!
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10-12-2009, 10:06 AM
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#9
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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Quote:
Originally Posted by juwaack68
Not sure if we count as a 'big' company, but we have about 800 devices. We use a mix of IT Policies based on the user and their location in the world.
EVERYONE has a password requirement (10 attempts, 6 character minimum). Some policies block the phone, some block the internet, and most of them in the US block text/MMS (that last one will change soon when we get free texting from our US carriers).
My advice would be to make sure you get upper management buy-in on this and that everyone has at least the password requirement. Otherwise you'll get some VP calling you saying they don't want such-and-such policy on their device and you'll wind up with some people not being forced to comply with corporate policy.
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thanks man, these are some good ideas. I really appreciate your input. I'll make notes of these and bring them up with the big boss.
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10-12-2009, 10:59 AM
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#10
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BlackBerry Elite
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
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Quote:
Originally Posted by mavsx
thanks man.
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You mean woman.
Hint her signature has a link with ladies in it.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter
Rocking the Motion with out lotion.
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10-12-2009, 11:09 AM
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#11
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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Quote:
Originally Posted by knottyrope
You mean woman.
Hint her signature has a link with ladies in it.
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oops. thanks. thanks woman! haha, you know, i clicked that link and i was like ahhhhh my eyes too much pink..i kinda wandered why that link was in there lol.
thanks again.
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10-12-2009, 05:57 PM
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#12
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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No worries. I focus more on the 'thanks' then the gender reference anyway
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No longer a BES Admin, but it was fun while it lasted!
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10-13-2009, 07:50 AM
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#13
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Thumbs Must Hurt
Join Date: Nov 2006
Location: Arlington, VA
Model: 9630
Carrier: Verizon
Posts: 144
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Quote:
Originally Posted by juwaack68
No worries. I focus more on the 'thanks' then the gender reference anyway
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I got a PM from someone telling me to post this same question to . So i did. I'll see what they come up with too.
thanks again juwaack68
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10-16-2009, 08:19 AM
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#14
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Thumbs Must Hurt
Join Date: Oct 2007
Model: curve
PIN: N/A
Carrier: ATT
Posts: 131
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This is IT director job to make sure when user received the Blackberry. They need to read the agreement of usage. Of course, the CIO have to get all the agreement official signed by the CEO. So, nobody can say anything. Business Security is key...
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BES Groupwise 4.1.6 SP2
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