[CMatthews]

Just as the title says, sometime in the last 12 hours my Storm quit receiving any data over wireless network. It does work fine over WiFi, and I can actually send emails over Verizon's network, but can't use browser or receive email, bbm or pin messages unless I connect to WiFi.

I consider myself pretty knowledgeable(but no expert) and have never had a issue with a blackberry device before now. I have tried everything I know to fix it. including removing the 5.0.0.451 OS, reinstalling the 5.0.0.320 OS and sending books which are never received unless I connect to WiFi. I plan to call Verizon tomorrow in hope of getting this resolved, but thought I would check to see if anyone had seen this before or had any advice to share that might fix it because I'm completely stumped.

Thanks in advance for any info.

[devnull]

Wirelessly posted (I'm mobile)

Same problem here although different device, and carrier. Just started yesterday. Data (bbm, email, browser) ONLY work when on wifi.

[CMatthews]

Still no luck for me, I can no longer connect to BIS, and have been on the phone with Verizon tech support for 2 hours. I'm missing several service books, they have turned it over to RIM and I'm awaiting a call back.

[CMatthews]

My data is up and running again, RIM's tier 2 support was able to fix it, he said their have been numerous users with the issue. The service books iPPP for BIBS[IPPP] and Blackberry Internet Browsing Service along with a few others were not making it to my device, he said they reset the backend and it fixed it.