Thanks everyone in advance...
I have a user with a new device - is there any way, once folder redirection is configured on BES to get the messages dated prior to the new activation date to show on the device?
What are your pre-population settings on BES?
By default... it's 5 days or 200 message... whichever is reached first.
The maximum is 14 days or 750 messages... whichever is reached first.