BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 05-24-2013, 03:43 PM   #1
mteehan
New Member
 
Join Date: Apr 2010
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 4
Default Setting up ActiveSync with iPhone/Android on BES10

Please Login to Remove!

Hello,

I've got an iPhone and two Android devices activated on BES10 but none of them are receiving any mail.

I created an ActiveSync profile and assigned it to all three. On the iPhone, the mailbox appears but gives errors saying "Cannot get mail. The connection to the server failed". On one of the Androids, the user downloaded Touchdown as we're supposed to do but nothing is showing up after activating the device.

I have some errors from the iPhone's console but I can't post them here since they contain URLs and my post count isn't high enough to allow for those. They don't look like they say much anyway.

I also want to confirm our Exchange server doesn't need to be publicly available (as in, outside of our network).

Any suggestions as to what the problem might be?
Offline  
Old 05-25-2013, 04:35 AM   #2
Kul
Talking BlackBerry Encyclopedia
 
Kul's Avatar
 
Join Date: May 2005
Location: London, England.
Model: Z10
Carrier: Vodafone (UK)
Posts: 467
Default Re: Setting up ActiveSync with iPhone/Android on BES10

Is the user enabled to use ActiveSync on the email features tab
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Setting up ActiveSync with iPhone/Android on BES10
Thread Thread Starter Forum Replies Last Post
Unable to create users on BES10 Claidheamhmor BES Admin Corner 14 04-30-2013 02:07 PM
BES10 Server - ActiveSync Only? a_user BES Admin Corner 7 03-07-2013 08:54 PM
Bes10 - "email profile" and smtp config, other things nobody7290 BES Admin Corner 1 02-09-2013 04:21 PM
Lose TCP Setting of Reboot aaadams General BlackBerry Discussion 2 06-25-2005 02:23 PM
TCP Setting reset for my BB 7100t (T-mobile) polymath General BlackBerry Discussion 2 03-01-2005 08:24 AM


Associated Research Variable Voltage Meg-Chek;  120VAC 60 Hz 2A picture

Associated Research Variable Voltage Meg-Chek; 120VAC 60 Hz 2A

$225.00



KATO KCR-360 Voltage Regulator AVR (Brand New) picture

KATO KCR-360 Voltage Regulator AVR (Brand New)

$799.24



Sola Constant Voltage Transformer; 95-130-190-260; 120V 60Hz picture

Sola Constant Voltage Transformer; 95-130-190-260; 120V 60Hz

$1200.00



SOLA 25-399 1.5KVA Constant Voltage Transformer 1500VA 112 X 236V picture

SOLA 25-399 1.5KVA Constant Voltage Transformer 1500VA 112 X 236V

$325.00



Voltage Electricity Tester Volt Detector Test Pen AC Non-Contact Sensor 90-1000V picture

Voltage Electricity Tester Volt Detector Test Pen AC Non-Contact Sensor 90-1000V

$14.99



Voltage Electricity Tester Volt Detector Test Pen 12-1000V AC Non-Contact 2-PACK picture

Voltage Electricity Tester Volt Detector Test Pen 12-1000V AC Non-Contact 2-PACK

$15.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.