BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-28-2010, 11:30 AM   #1
maish
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2005
Model: 9700
Carrier: att
Posts: 294
Default my berry is holding on to OLD emails - HELP- how do i get rid of them ?

Please Login to Remove!

I have been struggling with this one for months
despite setting my berry to only hold messages for 15 days
it lists a few "months old messages"

when I reboot my inbox looks like its searching my gmail account to look for those old messages - ittakes close to 45 MINUTES For this process to occur and my email is locked .

the rest of berry apps are usable so its only an email problem

I have tried
1) deleting these old messages - hasnt worked
2) deleting gmail account from blackberry and readding - still FOR SOME REASON the berry loads these old messages


any ideas
my only idea is
1) deleting gmail account
2) backup info ( which will not include any emails since its been deleted )
3) wiping blackberry
4) restoring
5) readding email accounts

any otehr ideas ?

thanx
3)
Offline  
Old 10-29-2010, 08:51 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,025
Default

sound like the emails are being left on the server. Have you set the options to delete on server? Also on the email options, set the option to what ever you want for retension.
another option is "email Reconcillation" check that it's set the way you want.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 10-30-2010, 03:03 PM   #3
Calebrity
Talking BlackBerry Encyclopedia
 
Calebrity's Avatar
 
Join Date: Oct 2010
Location: Nova Scotia
Model: 9900
OS: 7.x.x.x
PIN: N/A
Carrier: Virgin mobile
Posts: 374
Default

clear the messages database using DTM
if your are using DTM 4.7-5.0
backup/restore
advanced
in left windows click on the messages (all)
then click clear button
confirm with Yes
and that will clear the database for your email

from DTM 6.0
click on device
delete data
selected selected data
check off messages
then click DELETE
that will clear the Messages database

then see if it does the same
__________________
Current Device Bold 9900
Other Devices: to many to list before Signature restrictions
Offline  
Old 11-16-2010, 07:01 AM   #4
sandro21
No longer Registered.
 
Join Date: Nov 2010
Model: 7100T
PIN: N/A
Carrier: Vodafone GR
Posts: 21
Default Re: my berry is holding on to OLD emails - HELP- how do i get rid of them ?

I am on the same boat with you, my Battery life on 9780 drained very fast, I have tried many kinds of method, but it is futile! It dives me to mad. I found an article named "solar battery charger review", it is said the solar battery charger could extend our battery life, sounds interesting!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

NEW Victory 50599401 Defrost Heater Limit Switch Qty 25 in stock
$145.0
NEW Victory 50599401 Defrost Heater Limit Switch Qty 25 in stock pictureZB2BY2323 Schneider Reset Nameplate Squared Red XB5 PB (New No Box)
$2.2
ZB2BY2323 Schneider Reset Nameplate Squared Red XB5 PB (New No Box) pictureZB2BY2303 Schneider Nameplate Start Squared Black for XB5PB (New No Box)
$2.2
ZB2BY2303 Schneider Nameplate Start Squared Black for XB5PB (New No Box) picture800T-J2KE7 800TJ2KE7 Allen Bradley 3 positions selecor switch (Used and Tested)
$16.5
800T-J2KE7 800TJ2KE7 Allen Bradley 3 positions selecor switch (Used and Tested) pictureStens 430-465 Delta Ignition Switch, AYP 532193350
$21.74
Stens 430-465 Delta Ignition Switch, AYP 532193350 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.