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Old 07-07-2011, 10:33 AM   #1
AZsteelman
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Default Some calls come thru, others don't -

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Guys, very strange happenings with my Torch lately. Last week on a trip in Seattle, calls just stopped coming thru. Callers got the "your call cannot be completed as dialed" recording. Some just got a real fast busy signal. Never went to voice mail and never rang.

Suddenly, things started to work again, so I just figured it was an error in the network. I came home and the next day it started again (Phoenix). After a couple of hours, it cleared up except for one location that I know of and it's still continuing today. I have one customer who can't call in from their land line, but can from their cell. I've asked ATT to check it out and they are, and the other customer who still can't get thru is on Qwest and they have requested a trouble shoot also.

When it stops working, the only calls coming thru are ATT Cell calls, nothing else.

I had our IT Department send me another Torch yesterday to see if that fixed anything, just to take that part out of the equation. I'm running the latest OS from ATT.

Any ideas?
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Old 07-08-2011, 03:50 PM   #2
tbird57
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Default Re: Some calls come thru, others don't -

ATT has been horrible as of late. when on a call I get a horrible compressed digital sound,must hang up and recall. Calls are dropped or no rings so the person on the other end thinks I am not avail when I am. Its not a OS problem.
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