[sharam]

My Blackberry (8800) fails to dial by letter for letter "X". For example it fails to call a number like 1-800-XM-RADIO. The letter "x" I think is reserved for dialing an extension. Is there a workaround for this?

[Mark PPG]

Wirelessly posted

You should be able to just hold down the ALT key while typing the letters. I tried it on my Bold and it worked.

[sharam]

That's exactly what I do. When I type "Alt X" I get a lower case "x" and when I dial the call fails!

Did you try to call 1-800-XM-RADIO?

[John Clark]

What OS are you using? I can dial 1800XMRADIO just fine.

[sharam]

I have the following software on my device and desktop.

T-Mobile_BlackBerry_8800_V4.2.1.74
BlackBerryDesktopManager_v4.3.0.17_Multi_Lang_Medi a_Mgr

[John Clark]

Try updating to OS 4.5.

http://www.blackberryforums.com/gene...ilanguage.html

[sharam]

Thank you. Updating to 4.5 did the job. But now I have another issue!

Appliactions like Opera, Yahoo! Go, etc.. seem to have problem connecting to the internet. I recall there was a way to send Service Book to the Blackberry and ususally that did the trick. My mobile carrier is T-Mobile.

Any help on this is much appreciated.

[John Clark]

1. Go to Options >Advanced Options >Host Routing Table. Hit the menu key and select "Register Now."

2. Then go to Options >Advanced Options >TCP and reenter the apn settings:

apn:wap.voicestream.com
username
password

leave username and password blank.

[sharam]

Thank you very much John. That fixed it!

Unfortunately I have one more problem. I get an error when I try to backup my 8800. The message is "Error backing up databases"

It first failed on RMS databases. I cleared that database and next it failed on "Phone call logs". Now it is failing on "Memory Cleaner Options".

I don't know how far should I go. Or if there is some memory corruption in the device!

Any help on this is very much appreciated.