[vinchenz99]

I just upgraded our 3.6 server with Exchange 2003 Sp2 to 3.6 with SP7, and now when we reboot the server we get:

Blackberry Server <servername> service terminated with service-specific error 5305 (0x14B9).

I can manually start the service, but if we reboot the server and no one is available who knows how to do this, we're stuck. I found a KB on RIM for this, but is all for stuff on BES 3.5 and lower, and mostly for Exchange 5.5.

Any help is appreciated!
Vince

[BlackBerryLinks]

Dit you install any Exchange 2003 SP2 components (like CDO and MAPI32) on the BES? The BES does not support Exchange 2003 SP2 components installed on the BES (yet).

Regards,
Bob

[BBTechGuy]

Likely the BES Service is starting up before the computer authenticates to the domain. Try to add a service that starts later as a dependency.

[vinchenz99]

Here's the skinny. The BES is actually directly on the SBS 2003 install with Exchange 2003 SP2. The customer knows this isn't the preferred config, but RIM support at install time said it was fine for this 5 person network. When it is time to upgrade they'll separate the two.

So yes, Exchange 2003 SP2 is on there. I tried writing a quick script and putting it in the startup folder to start the BES service, but couldn't get it to work. I wondered if the BES service was trying to start before Exchange or if the domain hadn't authenticated yet. I don't know how to change when the service starts, i.e. with the dependency deal. Any ideas how to just get the service to start later in the boot process?

Thanks,
Vince

[BBTechGuy]

I don't know if you can change the Startup order without a Dependency. The Dependency can be added through the Properties of the Service.