Keep in mind that in most stores, reps arent told about any new releases until it arrives in their store or a day or two before. The chances that you'll get a rep that knows a lot about blackberrys is slim, the chances that you'll get a rep that knows about blackberry and has been informed by management and corporate of a release date is even slimmer. Not the reps fault, they just arent given a lot of notice such as "hey..the 8800 comes out 3 weeks from now at 1201pm by a UPS driver named Stan". Get the idea?
Just be patient. You will soon have your precious.
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