[wongcp]

I have not been receiving all my emails via my Blackberry. I've noticed that some mails were missing when I checked with my mailbox in my laptop.

Please help.

Cheers

CP

[Pizzle]

Try:

- Hard reset
- Registering the Host Routing Table
- Resending your service books
- Searching

Those are the standards...

[wongcp]

Thanks for your help. I've done that and still the same. Do you think its a problem with the handset?

Anyway, the service provider will monitor and if the problem persists, they will send a report to RIM.

I think they should just replace the handset and start anew.


cheers.

cp

[takeshi]

We definitely need more info. How are you set up to receive mail? Has it ever worked? Is your desktop email client set to delete mail from the server (and is your email account integrated with BIS)?

You need to go through all these troubleshooting steps and more before proclaiming that your device needs to be replaced.

[BERDucky]

as takeshi said, make sure your email client is set to leave a copy on the server...this seems to be the most common cause of your issue