We've been running into this problem lately (BES v2.2.2). We were told by RIM that the state database was corrupt and that we had to delete the users from the BES, manually delete all of their files, including the state database, then re-add them. This has worked in every case. Supposedly fixed in v2.2.4. I don't know that it's possible to repair a corrupt state database.
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Talldog
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