[Choconan]

I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?

[John Clark]

Give this a try: Right click on the .exe file and selecet "run as administrator." Let us know what happens.

[evilberry]

Originally Posted by Choconan

I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?

Download it again because the file might be corrupted.

[Choconan]

Originally Posted by John Clark

Give this a try: Right click on the .exe file and selecet "run as administrator." Let us know what happens.

It didn't occur to me to try this, so I did and it still tells me the same thing. Any other solutions?

[John Clark]

Are you installing the latest version 4.2 SP2? If you have a CD, throw that one out. Download from here:

BlackBerry - BlackBerry - Sys Req V4-2 Pack 2

[Choconan]

Originally Posted by evilberry

Download it again because the file might be corrupted.

I downloaded it more then once from the blackberry.com site and it tells me the same thing with each different download.

[nuopus]

Originally Posted by Choconan

I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?

Download and install SP1, then upgrade to SP2. Works like a charm and have done it on 2 of my Vista laptops.

[Choconan]

Nuopos,

Tried that last night after reading your post. No difference. It still tells me this is not a valid Win32 application.

This is getting old and I'm getting frustrated. Starting to think theres a setting on my laptop that's not letting me download the manager...Any other ideas?

[nuopus]

Originally Posted by Choconan

Nuopos,

Tried that last night after reading your post. No difference. It still tells me this is not a valid Win32 application.

This is getting old and I'm getting frustrated. Starting to think theres a setting on my laptop that's not letting me download the manager...Any other ideas?

Whats the file extension?

[Choconan]

Originally Posted by nuopus

Whats the file extension?

.exe

And it looks like a DOS icon.

[Choconan]

Okay, here's what I did:

I download Mozilla Firefox and downloaded V4.2.2 on it. I found this as a suggestion on another site. So it downloads fine and the installation starts and everything goes ok. So after I choose all my options and stuff and it was starting to download, an error message comes up telling me:

Error 2738: Could not access VBScript run time for custom action.

Ok, what is this people and how do I fix it? I was almost there!

[Choconan]

My Vista laptop is 32bit. Does that make any difference?

[Cory Scheuer]

no that has nothing to do with it... i have a feeling some thing is corrupt in your OS...

[Choconan]

Ok, here's what I did.

To fix the "not a valid win32 application" error, I download and installed Mozilla Firefox and downloaded DM v4.2.2 through that.

When I got the VBScript error during installation, I searched up the error code and found this solution on another site:

Open CMD as Administrator:

Type: cd %windir%\System32

And then type: regsvr32 vbscript.dll

It will then tell you it was successfull. Restart computer and restart the installation process.

Worked like a charm! I'm so excited it's finally fixed...I've been working on figuring this out for weeks now...About time huh?

[tbdiscovery]

I tried the above, and the win32 issue is still apparent. Sheesh.