BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-12-2017, 02:50 AM   #1
GaetanM
New Member
 
Join Date: Jan 2017
Model: z10
PIN: N/A
Carrier: none
Posts: 1
Default BlackBerry Z10 lock with no screen

Please Login to Remove!

Hello

I have a BlackBerry Z10 since few weeks, it was working since I press someting and now it's lock with no screen and all stay black, it is not opening at all, even if I press 10 second to re-initialize it, and even wen clicked and tapped and swiped the sreen it stay black, and the battery was full charge, and the del do not light-up wen I plug the BlackBerry charger. The charger work ok since I've try it with another phone. I did not put any pass words.

What can I do ?

Thank you

Bye

Gaetan
Offline  
Old 01-12-2017, 12:41 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: BlackBerry Z10 lock with no screen

If the phone stays black and your sure the battery is ok AND you did not drop the phone or get it wet then it may be defective.

try these.

Pull the battery wait for about 2 minutes and replace.
the display should show the word BLACKBERRY
then you should see the BLACKBERRY SYMBOL
after about a minute or so the phone should show the time and date

From there the display will show icons or require a password if you set one.

If none of this happens and your SURE the battery is ok then try to borrow a battery to test. If that also fails I would suggest your Z10 is defective.
If you recently purchased it I would return it if possible.


Hope this helps.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BlackBerry Z10 lock with no screen
Thread Thread Starter Forum Replies Last Post
NEW 9500/9530 Power Point Presentation!! Jason Mark General 9500 Series Discussion - Storm 5 10-06-2008 03:08 PM
BES 4.1 for Exchange - Now Available to TSupport Customers jibi BES Admin Corner 86 03-31-2006 12:06 PM
BES 4.0 SP2 for Exchange now available jibi BES Admin Corner 49 08-17-2005 08:51 AM
[2005-04-04] RIM to Preview Next Generation BlackBerry MDS at WES bfrye BlackBerry In the News 3 04-13-2005 08:02 AM


Vacmaster 8 Gallon Wet Dry Shampoo Shop Car Vacuum Carpet Cleaner 3 in 1 Vacuums picture

Vacmaster 8 Gallon Wet Dry Shampoo Shop Car Vacuum Carpet Cleaner 3 in 1 Vacuums

$189.00



Vacmaster 5 Gallon Car Wet Dry Shop Vacuum Cleaner Edition 4 Peak HP,1-1/4

Vacmaster 5 Gallon Car Wet Dry Shop Vacuum Cleaner Edition 4 Peak HP,1-1/4" Hose

$89.99



Vacmaster Edition Wet Dry Car Shop Vacuum Cleaner 5 GAL 4 HP Stainless Steel picture

Vacmaster Edition Wet Dry Car Shop Vacuum Cleaner 5 GAL 4 HP Stainless Steel

$74.99



Vacmaster Wet Dry VAC Shampoo Shop Car Vacuum Carpet Cleaner 8 Gallon 5.5Peak HP picture

Vacmaster Wet Dry VAC Shampoo Shop Car Vacuum Carpet Cleaner 8 Gallon 5.5Peak HP

$189.00



Abs Plastic Black Sheet  1/8

Abs Plastic Black Sheet 1/8" x 8" x 12" Vacuum Forming

$6.91



3,5CFM 1/4hp Air Vacuum Pump HVAC Refrigeration AC Manifold Gauge Set R134a Kit picture

3,5CFM 1/4hp Air Vacuum Pump HVAC Refrigeration AC Manifold Gauge Set R134a Kit

$85.30







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.