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Old 01-23-2014, 02:54 AM   #1
Samta
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Default Blackberry System Check

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Hi all,
When setting up the BB world store, I could not do the 3rd step of System Check, which was 'Upgrade your Software', as there was no button there to click. Hence I could not go to the 'Terms and Conditions' section as the 'next' button was greyed out. The previous 2 steps 'Get the BB world Browswer plug-in' and 'Connect your smartphone' were fine. I am stuck on that page.
Why is this happening and how do I fix it?
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Old 01-23-2014, 08:29 AM   #2
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Default Re: Blackberry System Check

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Old 01-24-2014, 12:39 AM   #3
Samta
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Default Re: Blackberry System Check

I don't know. Here's some more detail:
When this popped up:

BlackBerry World Web Plug-in Error
An error has occurred communicating with the BlackBerry World client. If you have content protection enabled on your device, please disable and try again.

I had to unplug my curve 8310, which resulted in the blackberry world app not being fully downloaded. After that, I deleted the app in an attempt to fix the problem. After leaving the phone for a day, the app was gone and I could download it onto my bb. However, when I tried to download it with the content protection disabled, the same message still popped up. :S

Upon opening bbapp world on my phone, the loading bar goes on forever. The search function still worked, so i searched up something and I could see the item, however, I couldn't get it as there was a loading bar on-screen.

Last edited by Samta; 01-24-2014 at 12:49 AM.. Reason: More details
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Old 01-24-2014, 12:53 AM   #4
Samta
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Default Re: Blackberry System Check

Quote:
Originally Posted by Samta View Post
I don't know. Here's some more detail:
When this popped up:

BlackBerry World Web Plug-in Error
An error has occurred communicating with the BlackBerry World client. If you have content protection enabled on your device, please disable and try again.

I had to unplug my curve 8310, which resulted in the blackberry world app not being fully downloaded. After that, I deleted the app in an attempt to fix the problem. After leaving the phone for a day, the app was gone and I could download it onto my bb. However, when I tried to download it with the content protection disabled, the same message still popped up. :S

Upon opening bbapp world on my phone, the loading bar goes on forever. The search function still worked, so i searched up something and I could see the item, however, I couldn't get it as there was a loading bar on-screen.
I take that all back. BBworld is working perfectly. Sorry for everything!
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