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Old 08-06-2010, 10:02 AM   #1
ClareJ
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Default Wifi problems

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I got my blackberry yesterday, ive got 500mb a month of data and unlimited wifi, i want to connect to my wifi network at home to save on the data usage.

my brother has control over the wireless router and he's got it ridiculously secure... its annoying! we use mac filtering so ive given him the mac adress and he sorted that out.

on all my wireless devices i have to enter the ip settings manually because when the router does it automatically it never works. ive got my itouch, 2 laptops, nintendo wii and dsi set up with similar settings to what ive entered into the blackberry and they all work perfectly.

I cant work out what im doing wrong, heres the diagnostic report...

Wi-Fi
Current Profile: * Star-Net *
SSID: * Star-Net *
AP MAC Address: 00:18:4D:15:2E:36
Security Type: Pre-Shared Key (PSK)
Local IP Address: 192.168.0.25
Signal Level: -67 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Trying...
Authenticating router: N/A
Authenticating server: N/A
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Old 08-06-2010, 10:35 AM   #2
MidnightDraven
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Its connected to the router, its failing to connect to blackberry servers because by the sounds of it, you don't have the Blackberry bolt-on.
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Old 08-06-2010, 11:10 AM   #3
ClareJ
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Originally Posted by MidnightDraven View Post
Its connected to the router, its failing to connect to blackberry servers because by the sounds of it, you don't have the Blackberry bolt-on.
What bolt on do I need? Ive got 500mb and unlimited wifi. everything works fine when i use the 3g connection
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Old 08-06-2010, 11:59 AM   #4
Milan8820
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I had a similar problem and I had to add another wireless router because of the security configuration on the router. Some security firewalls wonxxx8217;t let the blackberry into its system so the blackberry connects but cant use any of the recourses from the router. Perhaps giving you routers costumer care line a call maybe able to solve the problem.
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Old 08-06-2010, 12:24 PM   #5
Klotar
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To the OP: do you have a BlackBerry Data Plan (not just a 500 MB data plan)?

When you go to Options, Advanced Options, Service Book, do you have one that says "Provisioning [PROVISIONING]"? When you go to Options, Advanced Options, Host Routing Table, do you have an entry that says "Wi-Fi [60]"?
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Old 08-06-2010, 01:11 PM   #6
MidnightDraven
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You need the "Blackberry Bolt-On" for web use on a blackberry.
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Old 08-06-2010, 01:22 PM   #7
Klotar
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Quote:
Originally Posted by ClareJ View Post
What bolt on do I need? Ive got 500mb and unlimited wifi. everything works fine when i use the 3g connection
When you say "everything works fine", do you mean BBM, Appworld, etc.? Or just web browsing and such?
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Old 08-06-2010, 03:50 PM   #8
ClareJ
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Quote:
Originally Posted by Klotar View Post
To the OP: do you have a BlackBerry Data Plan (not just a 500 MB data plan)?

When you go to Options, Advanced Options, Service Book, do you have one that says "Provisioning [PROVISIONING]"? When you go to Options, Advanced Options, Host Routing Table, do you have an entry that says "Wi-Fi [60]"?
I dont know if its a blackberry data plan. When I go into the options you mentioned both those things are there, provisioning and the wi-fi 60 thing.

What does that mean?
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Old 08-06-2010, 03:50 PM   #9
ClareJ
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Quote:
Originally Posted by Klotar View Post
When you say "everything works fine", do you mean BBM, Appworld, etc.? Or just web browsing and such?
yeah everything works
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