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Old 07-22-2007, 12:36 PM   #41
enana
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Default Has anyone encountered this problem with missing sync?

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I was unable to get my BB calendar events to overwrite ical and was told by Markspace that it was a calendar problem on the 8300. At the suggestion of markspace, I had a new service book sent to my BB which did nothing. After contacting my service provider, they passed me on to RIM who told me that getting the service book resent was an old temporary fix and is no longer a viable solution and that I needed to get a calendar patch which I did through RIM.

Now, when I try to sync, the sync quits and I get the follwing error message:
Starting sync at 7/21/07 9:16 PM...
Plugin Calendar starting
NSInvalidArgumentException: *** -[NSCFDictionary
setObject:forKey:]: attempt to insert nil value
An error occurred while updating the local database from the device.
Plugin Calendar did not complete.

I contacted RIM and they don't support MS so I am now waiting for another slow reply from Markspace. Does this sound familiar to anyone?
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Old 07-22-2007, 03:17 PM   #42
dschwartzer
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I guess this is one more plus for PocketMac. It would appear that bothg PocketMac and Missing Sync still have some occasional issues but it helps to be using the product that is supported by the device manufacturer.
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Old 07-22-2007, 03:22 PM   #43
enana
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yes, i guess that does sum it up!
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Old 07-23-2007, 04:23 PM   #44
jsalny
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Default pearl missing sync :(

hey I'm having trouble with the missing sync. My music will not sync nor will notes the only thing working at the moment is ical and address book. i have a 1 gb memory card in my pearl and it does not tell me where the itunes music is going. i need help. please use my pin its faster.

thanks.
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Old 08-02-2007, 10:41 AM   #45
arnagorski
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I recently purchased a new blackberry 8700 and have tried syncing it with my ibook using missing sync. However, it will not put anything onto my blackberry but I noticed that missing sync does try to replace my address book contacts, calendars events, etc on my mac with those i create on my blackberry. any ideas on how to fix this? I have tried restarting computer and blackberry and also re-syncing multiple times. It always appears it is syncing (says it is adding contacts to device) but when I go into address book on blackberry it is blank (minus the ones I typed in myself). Any words of wisdom?
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Old 08-02-2007, 03:28 PM   #46
enana
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Default this fixed it

okay, so the way to go is this:

Get the calendar patch from BB (see above). Then let your mac overwrite the contents of the handheld (I had to manually update the mac with changes I made on the handheld. Then it will work fine in both directions thereafter.
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Old 08-02-2007, 05:31 PM   #47
fonik
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Well, I just got a sprint blackberry 8703e and it syncs out of the box with pocketmac and entourage and address book. I have to make sure I start the sync manager before I plug in the blackberry, though. It works better than palm desktop did with my old treo 650, at least.
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Old 08-05-2007, 04:02 PM   #48
pedasi
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Default pocketmac won't open

noob with new curve here in panama. why does pocketmac not open on my macbook 10.4.10. i installed off the bb cd that came with and i tried a dl'ed version and no go. just won't open. what am i missing?
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Old 08-06-2007, 12:14 PM   #49
jdoom
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Attn: PocketAnne

I am satisfied with PocketMac 4.0.2 with my 8300 and Daylite, however I do have to gripe about the Task sync. For some reason Pocketmac will NOT sync the times for tasks and defaults all tasks to 12:00am.
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Old 08-06-2007, 07:04 PM   #50
dschwartzer
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Jdoom:

I have the same issue with Tasks on my 7130e. PocketMac for Blackberry has been flawless since version 4 came out except for tasks. I have been told that this will be addressed in the next version but it is taking forever for that to come out.
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Old 08-10-2007, 05:44 PM   #51
Bru433
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PocketMac and Windows Vista should definitely get married and have wonderfully deformed, bugged, single error - multi meaning children.
I have yet to check out missing sync but I would already reccommend it to users over PocketMac.
PocketMac is far from flawless or even stable. Just pray you dont get Error 1: Skipping.
Oh, and I love it when people ask for Mac equivalent of Desktop Manager and people suggest PocketMac. hahah

Last edited by Bru433; 08-10-2007 at 05:46 PM..
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Old 08-13-2007, 04:46 PM   #52
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Hi!

And there is...

... my point of view...

Neither of these two apps is ideal - here's why.

1. With Pocketmac you can install applications - with Missing Sync you can't

2. With Missing Sync you get access to the Memorycard inside the Blackberry (Pearl or Curve - not the 8310 - doesn't work at the moment) like a "normal" drive - with Pocketmac you can't.

And the worst - you can't install them side by side.

So why is no company capable to give Mac users the full feature-package of the Windows Desktop Application. I don't get it.

Just my 0.02

Greetings
plant
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Old 08-13-2007, 07:48 PM   #53
NYer
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Default BlackBerry Device Software 4.2.1.96

Does anyone know whether MissingSync works with the latest OS (BlackBerry Device Software 4.2.1.96 as far as T-Mobile is concerned)?

PocketMac does NOT work with the latest OS, as they even admit on the help website:

"Problem

The PocketMac software does not recognize the BlackBerry device. When attempting to synchronize the BlackBerry device with a Macintosh computer using PocketMac for BlackBerry devices software, the BlackBerry device user receives the following error:

PocketMac SyncManager - There were warnings generated during the sync. Would you like to view them now?

Clicking Yes generates the following:

(09.20.07.136) Unable to connect to BlackBerry (error 1): skipping

Cause 5

BlackBerry 8700c device is running BlackBerry Device Software 4.2.1.96.

Resolution

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


Workaround
Cause 5

BlackBerry 8700c device is running BlackBerry Device Software 4.2.1.96.

Workaround

Downgrade the BlackBerry Device Software to BlackBerry Device Software 4.2."
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Old 08-14-2007, 12:52 AM   #54
pedasi
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the simple answer plant.....how does a smooth running, plug and play elegant little curve help iphone sales?
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Old 08-19-2007, 11:53 AM   #55
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Default SplashID

I have multiple PC's and 1 Mac - I am in the process of using my Mac as my primary computer. On the PC my Pearl can sync to all syncable applications such as SplashID.
The PocketMac software worked great but I could not sync SplashID as I can on my PC's. So I bought into the hype and purchased The Missing Sync as their website states the ability to be able to sync to applications and they also sell SplashID as you go through their checkout.
Unless I'm missing something, I have not found a way to sync SplashID or any other application - and personally I find the whole Entourage syncing process rather bizarre compared to PM which is a direct sync.
I'm now totally mortified to find out that I can't load applications onto my Pearl with ML (at least that is what a previous member stated) - so what good is it?
Unless something dramatic happens - (like ML showing me a work around) I will be asking for my 40 bucks back - yes I know...good luck with that one.
Dan

Last edited by popereel; 08-19-2007 at 12:02 PM..
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Old 08-19-2007, 09:38 PM   #56
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I've used both and by far my choice is PocketMac. Never had a problem that their support team couldn't straighten out. That's PocketMac's real strength - support.
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Old 08-19-2007, 10:38 PM   #57
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I use Entourage and have had no issues with either the Pearl I had, and the new 8830 I just picked up syncing and transfering the calender, tasks, and contacts with Pocketmac. It has worked every single time without issue. It has never failed to pick it up either.

Contrasted with the legion of issues I have had with the Windows software I am very happy with Pocketmac. I run a PC at work, and I own a MacPro, and the desktop manager has been a complete nighmare on the PC. For simple Syncing I am putting in a vote for the Pocketmac. I just hope BB sticks with it and continues to update it.
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Old 09-18-2007, 01:08 AM   #58
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Quote:
Originally Posted by juroku View Post
I use Entourage and have had no issues with either the Pearl I had, and the new 8830 I just picked up syncing and transfering the calender, tasks, and contacts with Pocketmac. It has worked every single time without issue. It has never failed to pick it up either.

Contrasted with the legion of issues I have had with the Windows software I am very happy with Pocketmac. I run a PC at work, and I own a MacPro, and the desktop manager has been a complete nighmare on the PC. For simple Syncing I am putting in a vote for the Pocketmac. I just hope BB sticks with it and continues to update it.
Juroku: THANK YOU for addressing the Entourage<-->8830 sync process via PocketMac. Could you elaborate on how you setup this connection? After forum searches and reading various articles I'm still in the dark if I HAVE to use sync services to go through ical/address book/etc or what.

Cheers!

-Matt
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Old 09-18-2007, 01:39 AM   #59
Tim Koltek
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Quote:
Originally Posted by juroku View Post
I use Entourage and have had no issues with either the Pearl I had, and the new 8830 I just picked up syncing and transfering the calender, tasks, and contacts with Pocketmac. It has worked every single time without issue. It has never failed to pick it up either.

Contrasted with the legion of issues I have had with the Windows software I am very happy with Pocketmac. I run a PC at work, and I own a MacPro, and the desktop manager has been a complete nighmare on the PC. For simple Syncing I am putting in a vote for the Pocketmac. I just hope BB sticks with it and continues to update it.
Pocketmac makes Windows look stable. Ask anyone at RIM they'll tell you that crapware generates more tech calls than Windows sunhong by a factor of 20x with only a tiny fraction of their total user base.

I hope they dump it and start from scratch.
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Old 09-19-2007, 02:32 PM   #60
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I take it you recommend Missing Sync instead?
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