Problems:
1. Not getting a notification when receiving a facebook message but getting when someone comments or post on my wall. Any suggestions on how to fix that.
2. I'm not able to connect to BlackBerry Protect. I choose all d choices you had to made and when click connect, it just stays like that saying "connecting to BlackBerry Protect service". Also any suggestions on how to solve it and make it connect.
BB icon next to WiFi icon usually means they have an active BlackBerry Data Plan. BB Protect did the same thing to me on WiFi, I had to connect via network first to get it to work. Posted via BlackBerryForums.com Mobile
Do you have FB set up to send out mail notifications when you receive a new message? You are not getting notifications from the app or from FB itself? During Setup,FB app asks you if you wish to receive messages and notofications. I would try setup again. Posted via BlackBerryForums.com Mobile
Last edited by ZombieBerry; 04-04-2012 at 11:42 AM..
From the FB app. Done that, uninstall and installed back still not getting any notification when anyone sends me a message but I do get notifications when someone comments. Posted via BlackBerryForums.com Mobile
All I can suggest is going to BlackBerry Knowledge Base and looking at the two articles below. If they do not work, then it may be a setting in your actual FaceBook account.