BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-27-2008, 12:11 PM   #1
mfadetoblack
Knows Where the Search Button Is
 
Join Date: Sep 2008
Location: NYC
Model: 9630
OS: 5.0.191
PIN: N/A
Carrier: Sprint BIS
Posts: 44
Question PocketMac 4.1 issue opening app

Please Login to Remove!

Hey Guys...

Hoping one of you can help me.

I use to have the older version of pocketmac not sure which one but it worked fine no issues... i tried to update to pocketmac 4.1 and when i installed it the installation worked no problem. but when i click on the icon for the app nothing happens. i looked in the crash log and this is what i see...
"
Date/Time: 2008-11-26 11:27:50.458 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: PocketMac SyncManagerOEM
Path: /Applications/PocketMac SyncManager/PocketMac SyncManager.app/Contents/MacOS/PocketMac SyncManagerOEM
Parent: bash [273]

Version: 1.2 (1.4)

PID: 276
Thread: Unknown

Link (dyld) error:

incompatible cpu-subtype
"

I have no clue what this means since i know my systome should work with the app. im running a PowerBook G3 OS 10.4.11 1GB RAM 100GB HD. and for no good reason it doesn't work.

Please help i was on the phone and email with BB Customer service and they where sad to say no help he had no idea why my comp was doing it.

so i leave it out there in the wild hoping one of you can give me a hand. i tried a clean uninstall and reinstalled it still nothing. i updated any drivers and stuff, nothing.

Thank you so much in advance.
__________________
Save a life, Save the world. -CJ EMT-P
Offline  
Old 11-28-2008, 05:53 AM   #2
carblanco
New Member
 
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: Movistar Spain
Posts: 3
Default

Same issue here.
I'm running PocketMac 4.1.125 and MacOS 10.5.5 in a new aluminium MacBook.
How can I see the crash log?, sorry
Offline  
Old 11-28-2008, 12:40 PM   #3
mfadetoblack
Knows Where the Search Button Is
 
Join Date: Sep 2008
Location: NYC
Model: 9630
OS: 5.0.191
PIN: N/A
Carrier: Sprint BIS
Posts: 44
Default

go to the library in your HD and look for logs then crash logs
__________________
Save a life, Save the world. -CJ EMT-P
Offline  
Old 11-28-2008, 03:00 PM   #4
carblanco
New Member
 
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: Movistar Spain
Posts: 3
Default

Quote:
Originally Posted by mfadetoblack View Post
go to the library in your HD and look for logs then crash logs
Solved:
Install PocketMac 4.0beta, open it, works, then install 4.1.125, new drivers, and everything works.
Offline  
Old 11-28-2008, 04:25 PM   #5
mfadetoblack
Knows Where the Search Button Is
 
Join Date: Sep 2008
Location: NYC
Model: 9630
OS: 5.0.191
PIN: N/A
Carrier: Sprint BIS
Posts: 44
Default

where can i get pocketmac 4.0beta?
__________________
Save a life, Save the world. -CJ EMT-P
Offline  
Old 11-28-2008, 05:01 PM   #6
carblanco
New Member
 
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: Movistar Spain
Posts: 3
Default

Quote:
Originally Posted by mfadetoblack View Post
where can i get pocketmac 4.0beta?
Sorry, I don't remember, just Google.
The name was something like PocketMacForBlackBerry4b, but try with pocketmac blackberry 4 beta or something similar.
Offline  
Old 11-30-2008, 10:11 PM   #7
gescom
Knows Where the Search Button Is
 
gescom's Avatar
 
Join Date: Apr 2007
Location: Westerville, OH
Model: Storm
OS: v4.7.0.65
PIN: 304ACD10
Carrier: Verizon
Posts: 15
Default

Go to your library and delete the PocketMac plists. Then try to connect. I had an old version of PocketMac (perhaps a failed install) on mine and once I did this all is well now. I suspect these get recreated but in case your weary of doing this make a backup first.

HTH
Offline  
Old 12-09-2008, 01:00 PM   #8
mfadetoblack
Knows Where the Search Button Is
 
Join Date: Sep 2008
Location: NYC
Model: 9630
OS: 5.0.191
PIN: N/A
Carrier: Sprint BIS
Posts: 44
Default

to all that helped me i thank you very much. i did not get the problem fixed at all but i did by a new macbook pro so it works fine on here.

Again thank you.
__________________
Save a life, Save the world. -CJ EMT-P
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


For Samsung Q8FNA/Q7FNA/Q8CNA BN39-02395A Connect Fiberoptic Cable picture

For Samsung Q8FNA/Q7FNA/Q8CNA BN39-02395A Connect Fiberoptic Cable

$149.04



Samsung LCD Panel And Screen picture

Samsung LCD Panel And Screen

$140.00



Samsung Officeserv 7100 4x8 MP10A 5.03 Media Card. 1 yr. warranty. picture

Samsung Officeserv 7100 4x8 MP10A 5.03 Media Card. 1 yr. warranty.

$289.00



Samsung OfficeServ 7100 Cabinet With MP10a & UNI Modules VOIP Phone System picture

Samsung OfficeServ 7100 Cabinet With MP10a & UNI Modules VOIP Phone System

$269.00



NEW Samsung LTM190ET01 LCD Screen Display Panel 19-inch   picture

NEW Samsung LTM190ET01 LCD Screen Display Panel 19-inch

$173.91



USED Samsung LTM150XI-A01 LCD Display Panel picture

USED Samsung LTM150XI-A01 LCD Display Panel

$224.30







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.