BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-02-2009, 08:58 PM   #1
rdiapari
New Member
 
Join Date: Jan 2009
Model: 8310
PIN: N/A
Carrier: KPN
Posts: 4
Default Solved: Receiving No more emails on BB device

Please Login to Remove!

Since 24 hours ago I do not receive emails on my Blackberry anymore.

I have done:

- Reset the device
- Resend the service books
- Re registered the HRT
- called my carrier/provider (no issues there)

I still can send emails from my device and all other internet related functions still works.

Tia, ... Rolan

Last edited by rdiapari; 01-04-2009 at 02:46 AM..
Offline  
Old 01-02-2009, 09:42 PM   #2
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default

Did you pull the battery?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 01-02-2009, 10:41 PM   #3
rdiapari
New Member
 
Join Date: Jan 2009
Model: 8310
PIN: N/A
Carrier: KPN
Posts: 4
Default

Quote:
Originally Posted by Dubdub View Post
Did you pull the battery?
Yes, I did pull the battery too.
Offline  
Old 01-02-2009, 11:36 PM   #4
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default

Do you have "Leave messages on Server" selected on your PC email client?

What did you change right before this started? Add or delete an app maybe?

FAQ article that might help: My Email Stopped Arriving - BlackBerryFAQ
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 01-03-2009, 06:15 AM   #5
rdiapari
New Member
 
Join Date: Jan 2009
Model: 8310
PIN: N/A
Carrier: KPN
Posts: 4
Default

@Dubdub: Many thanks for your help.
I have done all the points mention in the URL you gave me. Still no result
I just had another call with my provider and they think something is malfunctioning on my BB device. Have to check that on monday.

Answering your question above:
I have nothing changed to my BB, the only thing I have noticed that my battery is draining much quicker.

I'll get back after my BB has been check out for hardware malfunction.

Again, many thanks for your help. Much appreciated.

Rolan
Offline  
Old 01-03-2009, 10:34 AM   #6
UncleMike
Thumbs Must Hurt
 
Join Date: Jul 2008
Model: 8330
OS: 4.5.0.77
PIN: ch me, I must be dreaming
Carrier: Verizon
Posts: 157
Default

Quote:
Originally Posted by rdiapari View Post
@Dubdub: Many thanks for your help.
I have done all the points mention in the URL you gave me. Still no result
I just had another call with my provider and they think something is malfunctioning on my BB device. Have to check that on monday.

Answering your question above:
I have nothing changed to my BB, the only thing I have noticed that my battery is draining much quicker.

I'll get back after my BB has been check out for hardware malfunction.

Again, many thanks for your help. Much appreciated.

Rolan
I seem to recall seeing some reference to installation of the Facebook app causing significant decrease in battery life as well as causing email not to arrive. I know you said that you changed nothing, but I thought it was worth mentioning.
Offline  
Old 01-03-2009, 10:38 AM   #7
SteveO86
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Default

Have you removed and re-added the email accounts? Last thing I can think of since you tried alot already.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 01-04-2009, 02:43 AM   #8
rdiapari
New Member
 
Join Date: Jan 2009
Model: 8310
PIN: N/A
Carrier: KPN
Posts: 4
Default Solved!

Quote:
Originally Posted by UncleMike View Post
I seem to recall seeing some reference to installation of the Facebook app causing significant decrease in battery life as well as causing email not to arrive. I know you said that you changed nothing, but I thought it was worth mentioning.
SOLVED!

I have deleted the Facebook application and can received my emails again.
.
@UncleMike: Thank you very much for the direction.

Everyone, thank you for helping me out, most appreciated.

Regards
Offline  
Old 04-25-2009, 09:33 AM   #9
QBC48
New Member
 
Join Date: Feb 2009
Location: The Netherlands
Model: 8800
OS: v4.2.1.68
PIN: N/A
Carrier: KPN
Posts: 1
Default Remove Firewall setting whtin the Device

Firewall setting
=============
I removed Facebook as well, but nothing changed (still no incomming emails).

I solved this issue by removing the BLOCK incomming Messages from my Device:

Options-security options-firewall-remove thickbox on BlackBerry Internet Service setting (setting on my Blackberry 8800 device itself).

This solved my problem after many months!!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black) picture

BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black)

$36.06



Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030 picture

Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030

$27.44



Clarke Vacuum Motor Part# 40724A picture

Clarke Vacuum Motor Part# 40724A

$100.00



BLACK+DECKER dustbuster AdvancedClean Cordless Handheld Vacuum picture

BLACK+DECKER dustbuster AdvancedClean Cordless Handheld Vacuum

$49.99



3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit picture

3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit

$49.30



Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V picture

Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V

$270.89







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.