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Old 03-07-2014, 12:25 PM   #1
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Location: Caracas - Venezuela
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Exclamation Contacts without names

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I have a Q10 4G LTE from Verizon full unlocked. I travel a lot for business and frequently change the Sim Card for the country I am visiting. However, every time I come back home, when somebody call me, I get only the phone number and not the name, even if it saved on my contact list. Any idea how to solve this. Many Thanks
Old 03-07-2014, 10:24 PM   #2
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Default Re: Contacts without names

There are a few things that can cause this. You indicated you travel in different countries. Make sure the country code is correct and the numbers are correct in the contact list.

Also check this link and maybe it can help.

KB04903-Caller's information does not display on the Incoming Call screen on the BlackBerry smartphone
Z10 on BES
Z10 on BIS
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