[carroa$p]

Guys, i have a new Bold 9700 on the BES. Its currently showing 11 unopened SMS messages even though when i check all SMS/MMS folders i dont see any unopened items. i have tried each of the below solutions with no luck.

last option is to wipe the device and start again but hoping i dont have to go that far?

any help appriciated.
Thanks


* Hard Reset the BlackBerry
* View Messages > Saved Messages
* View Messages > View Folders, check each folder (missed calls, SMS in and out boxes, MMS in and out boxes, Saved, browser, phone logs etc)
* Scroll to top of message folder, over the date heading, click or press menu to MARK PRIOR OPEN
* Change your theme and see if it persists, and change back to your desired theme. (Options > Theme > select.)

[SteveO86]

Have you tried searching your device for any unopened messages? Inside you messages icon, hit the menu and choose search, then perform a local search for unopened messages.

[TXLady]

Look for hidden message folders.