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Old 02-29-2008, 07:08 PM   #1
Stephen Pollard
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Default Desktop software installation problem

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Hi. I've just had to buy a new pc (the old one died). I downloaded the 4.3 version of the desktop software from the RIM site, and when I clicked on it to install it it says 'Desktop Software v4.3 (Multilanguage).exe is not a valid Win32 application'. The pc is running Vista home premium.

I'm not very technologically savvy; does anyone what this means and how I can go about installing the desktop software?

Thanks.
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Old 02-29-2008, 07:12 PM   #2
VirexInc
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Quote:
Originally Posted by Stephen Pollard View Post
Hi. I've just had to buy a new pc (the old one died). I downloaded the 4.3 version of the desktop software from the RIM site, and when I clicked on it to install it it says 'Desktop Software v4.3 (Multilanguage).exe is not a valid Win32 application'. The pc is running Vista home premium.

I'm not very technologically savvy; does anyone what this means and how I can go about installing the desktop software?

Thanks.
the copy of DM you downloaded is not vista compatible.
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Old 02-29-2008, 07:18 PM   #3
Stephen Pollard
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On the RIM download page it clearly says that it is Vista compatible!
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