[javisrt]

so here is the thing i have own bb's for a while know and currently i have a 9000bold that has been with me for like 8 months now and it died the other day when it turns on a lisp off all app appears but i cant do nothing not even see my contacts thats is the most important jeje,also when this happens it turns off and just the red light keeps blinking so now im trying to connect it to the computer and it does not give me any time it just turns on and after couple of minutes it turns off and red light starts blinking again what can i do how can i resolve this and if i do a backup and restore will it save my contacts to right?

thank you in advanced

[javisrt]

50 people have view this post and no answer no help wow

[BB-Tech support]

Originally Posted by javisrt

so here is the thing i have own bb's for a while know and currently i have a 9000bold that has been with me for like 8 months now and it died the other day when it turns on a lisp off all app appears but i cant do nothing not even see my contacts thats is the most important jeje,also when this happens it turns off and just the red light keeps blinking so now im trying to connect it to the computer and it does not give me any time it just turns on and after couple of minutes it turns off and red light starts blinking again what can i do how can i resolve this and if i do a backup and restore will it save my contacts to right?

thank you in advanced

you have to reload software
I hope you have back up


Resolution
The following steps outline how to run the application loader tool when the BlackBerry smartphone is not recognized by BlackBerry Desktop Manager version 4.2 and 4.3:

Install the latest BlackBerry Desktop Software Device Software.
Disconnect the BlackBerry smartphone from the computer.
Remove the battery from the BlackBerry smartphone.
Reconnect the BlackBerry smartphone to the computer.
In BlackBerry Desktop Manager, click Application Loader.
In the Application Loader Wizard window, click Next.
In the Device Application Selection window, click Next.
Click Finish.
At the step Wait for device initialization, insert the battery into the BlackBerry smartphone.
The following steps outline how to run the application loader tool when the BlackBerry smartphone is not recognized by BlackBerry Desktop Manager version 4.5 to 5.0:

Install the latest BlackBerry Desktop Software and BlackBerry Device Software.
Disconnect the BlackBerry smartphone from the computer.
Remove the battery from the BlackBerry smartphone.
Reconnect the BlackBerry smartphone to the computer.
In BlackBerry Desktop Manager, click Application Loader.
Click on Start under Update Software.
In the Available Updates window, click Next.
Click Finish.
At the step Wait for device initialization, insert the battery into the BlackBerry smartphone.
(copied from BlackBerry Technical Solution Center KB05342)

[javisrt]

thank you very much i will try this hopefully its works and no i don't have back up,so that means i lost all my contacts to right?oh well from now on ill save my contact on my sim and on my computer lol thans again ill let u know if it works...

[BB-Tech support]

Originally Posted by javisrt

thank you very much i will try this hopefully its works and no i don't have back up,so that means i lost all my contacts to right?oh well from now on ill save my contact on my sim and on my computer lol thans again ill let u know if it works...

You are welcome

when you reload your OS on BB
copy your contacts on BB
do setup wizard
and make a BACK UP

open DTM and click on backup and restore>backup

that will make a back up of your data and settings

[rdef]

Wirelessly posted (Bold 9000)

When you're asking for help, use punctuation, rude boy.

[amico_pl]

First teach yourself to ask simple questions before you expect people to provide quick answers.

[palomartian]

Sheesh. Cut the guy some slack. He might be using a translation program or went to public school in a big US city.

[nimocone]

I wish him luck. I had that same problem after a year and a half with my Bold 9000. I couldn't reload or wipe the phone. Couldn't connect via BBSAK, BlackBerry Master Control Program, or Jl_Cmder. Ended up buying a new Bold 9000.

[javisrt]

Originally Posted by rdef

Wirelessly posted (Bold 9000)

When you're asking for help, use punctuation, rude boy.

BLAH BLAH BLAH BLAH

[javisrt]

Originally Posted by amico_pl

First teach yourself to ask simple questions before you expect people to provide quick answers.

AGAIN BLAH BLAH BLAH BLAH

[javisrt]

Originally Posted by palomartian

Sheesh. Cut the guy some slack. He might be using a translation program or went to public school in a big US city.

I WRITE FAST AND I DON'T DO A SPELL CHEK IF U DO UR ARE A DUMB ASS AND AT LEAST I DIDN'T GET TUTORING IN THE P.E. CLASS AT LEAST THAT WAS UR MOM TOLD ME

[javisrt]

Originally Posted by BB-Tech support

You are welcome

when you reload your OS on BB
copy your contacts on BB
do setup wizard
and make a BACK UP

open DTM and click on backup and restore>backup

that will make a back up of your data and settings

again thank your help i have try it for several times know and no luck cause my cel just keep turning off but at least it turns on know and starts charging a little bit thank you again

[Dubdub]

Originally Posted by javisrt

I WRITE FAST AND I DON'T DO A SPELL CHEK IF U DO UR ARE A DUMB ASS AND AT LEAST I DIDN'T GET TUTORING IN THE P.E. CLASS AT LEAST THAT WAS UR MOM TOLD ME

Keep up with the attitude and you will find yourself on vacation rather quickly.

[javisrt]

Originally Posted by nimocone

I wish him luck. I had that same problem after a year and a half with my Bold 9000. I couldn't reload or wipe the phone. Couldn't connect via BBSAK, BlackBerry Master Control Program, or Jl_Cmder. Ended up buying a new Bold 9000.

i havent had any luck yet but the phone turns on but it only apears a computer and a phone so its updating but the phone turns off but i keep trying this and its getting there hopefully know i am at the connecting to device screen but the phone turned of and im waiting to put the battery back in ans keep going sience this is the last step hopefully

[TheRinger]

Originally Posted by javisrt

I WRITE FAST AND I DON'T DO A SPELL CHEK IF U DO UR ARE A DUMB ASS AND AT LEAST I DIDN'T GET TUTORING IN THE P.E. CLASS AT LEAST THAT WAS UR MOM TOLD ME

Sounds like you did if you think spell check is for dummies.

See you want answers to your questions fast and quick but nobody can really understand what you are saying without proper punctuation and at least some capitols thrown in here and there for good measure but it is really hard to read a giant never ending wall of text and most people like me will just ignore it and not bother trying to help but i thought i would type all this to give you an example of how not helpful it is but you have been given the answer how to fix this problem if you can find it in the middle of this giant wall of text hope this has helped you a lot as it has helped me some and i found it quite entertaining to do