[sendricardo]

Hey there people....

I have read about this in other posts but never found any solution.

I have a blackberry 9300 and whether my "automatically dim backlight" option is set to OFF or ON it still dims the backlights according to my surrounding. When in dark room it dims, when there is light it brightens up.

This is annoying for me especially because when the screen brightens up it hurts my eyes.

Basically you could say the "automatically dim backlight" is always set to ON even when in reality I set it to OFF:

I would like to know if there is a solution,is this some sort of software problem or is it my phone that's not working properly, if it's the last option please let me know because my phone is a week old and I could probably get a new one.


Thanks in advance!

[tsac]

This may help


The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions.
Set the brightness of the backlighting
1. On the Home screen or in a folder, click the Options icon.
2. Click Screen/Keyboard.
3. Set the Backlight Brightness field.
4. Press the Menu key.
5. Click Save.
Set how long backlighting remains on
1. On the Home screen or in a folder, click the Options icon.
2. Click Screen/Keyboard.
3. Set the Backlight Timeout field.
4. Press the Menu key.
5. Click Save.
Stop backlighting from dimming automatically
1. On the Home screen or in a folder, click the Options icon.
2. Click Screen/Keyboard.
3. Change the Automatically Dim Backlight field to Off.
4. Press the Menu key.
5. Click Save.

[sendricardo]

Hey there tsac,

Thanks for the feedback. All the options you mentioned I tried already, and its the last option that's driving me crazy "Stop backlighting from dimming automatically"

Mine is set to off and it simply doesn't work, because the phone keeps on dimming or increasing the brightness according to my surroundings.