BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 02-23-2011, 06:39 PM   #1
Kremlar
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Default BES Express 5.0.2 showing old email address for user?

Please Login to Remove!

Just started working with BES Express 5.0.2. Installed on an Exchange 2007 server and seems to be working well.

We changed the email address of a user earlier today. When trying to add the user to BES using "Create a user" the email address is still showing up as the old one. I checked AD and the Exchange Management Console and everything is showing up as his new email address. His old address was actually removed from his account.

How long should BES Express take to update the user's email address? Is there a way to force it?

Thanks
Offline  
Old 02-24-2011, 06:27 AM   #2
Kremlar
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Default Re: BES Express 5.0.2 showing old email address for user?

This AM it is finally showing the up-to-date email address. I'm still wondering why this took so long, however, and if there is a way to speed it up in the future.

Thanks
Offline  
Old 02-24-2011, 11:09 AM   #3
freakinvibe
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Default Re: BES Express 5.0.2 showing old email address for user?

This is an Exchange issue. It is only updating the GAL once every 24 hours. If you need to speed that up, see following article:

MS-Exchange: How to force the address book to update
Offline  
Old 02-24-2011, 11:59 AM   #4
Kremlar
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Default Re: BES Express 5.0.2 showing old email address for user?

I actually did force an update of the OAB thinking that would be the fix. After updating I ensured an Outlook client downloaded the OAB and saw the updated address. But I checked BES about 10-15 minutes after and it was still out of date.

I wonder how often BES updates itself from the OAB?
Offline  
Old 02-25-2011, 03:13 AM   #5
freakinvibe
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Default Re: BES Express 5.0.2 showing old email address for user?

BAS might take 30 minutes to pick it up, but on the BB device you should see it immediately (using lookup).
Offline  
Old 02-25-2011, 07:17 AM   #6
Kremlar
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Default Re: BES Express 5.0.2 showing old email address for user?

This was a new user/device we were adding to BES. Didn't want to add it until BES showed the correct address.

Thanks!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BES Express 5.0.2 showing old email address for user?
Thread Thread Starter Forum Replies Last Post
installed BES Express, now getting user not found errors from external email address dmmillr1 BES Admin Corner 0 05-17-2010 12:09 PM
Special BES Express plans (UK) classact Carrier Specific Issues 0 05-16-2010 09:32 PM
How to retrieve email address from BES dhanashree.rao Developer Forum 9 09-12-2008 10:30 AM


DV5008RAG Hydraulic Multiplier Diverter Solenoid Selector Valve Kit 6 Ports picture

DV5008RAG Hydraulic Multiplier Diverter Solenoid Selector Valve Kit 6 Ports

$342.90



1PCS NEW BRAND FESTO Solenoid Valve MN1H-2-3/4-MS picture

1PCS NEW BRAND FESTO Solenoid Valve MN1H-2-3/4-MS

$85.57



1/4

1/4" Inch Fast Response Electric Air Water Solenoid Valve 12V DC Normally Closed

$11.99



Auto Trans Control Solenoid 2003-2008 for Toyota Corolla Matrix 1.8L 35250-12030 picture

Auto Trans Control Solenoid 2003-2008 for Toyota Corolla Matrix 1.8L 35250-12030

$21.86



052600-1000 052600-1001 15471-60010 Fuel Shutoff Solenoid Compatible With Kubota picture

052600-1000 052600-1001 15471-60010 Fuel Shutoff Solenoid Compatible With Kubota

$32.99



3/4

3/4" Brass Electric Solenoid Valve 110V 120V Volt AC Water Air Gas VITON NC B21

$36.20







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.