I am a new IT administrator and am having trouble getting all the users in my small company to stay connected to our new Exchange 2003 server. I apologize if this is not the place to post this question, but I did not see another forum topic that seemed applicable.
Anyway, like clockwork every Saturday night all my Blackberry users get the following message:
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This email account is no longer accessible by your BlackBerry device. This issue is likely caused by a recent change to the password used to access this account.
To resume receiving email from this address, login to your BlackBerry Internet Service account and verify the password is correct for this email account.
Email Account Information:
Email Account:
Email:
UserID: mydomainaccount
Sent via BlackBerry from [my user's provider]
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I have seven BB users, all using either T-Mobile, AT&T, or Verizon, all with different model phones. There is no scheduled maintenance on the network or Exchange server and nothing in the event logs showing any error or information at the time they all get disconnected.
Any ideas?