Welcome to the forums. Why can you not download the OS? What happens when you try?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
I believe the download of the OS is erroring out at 30% not the install of the OS.
BlackBerry.com has been very hit or miss lately. I would try it again in a little while and see if you have any better luck.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
help pleaze
