BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-03-2009, 02:53 PM   #1
Cavihitts
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Default Curve 8320 > No incoming calls

Please Login to Remove!

Hello all,

I have a Curve 8320 on T-Mobile running 4.5.161 that for will not accept incoming calls. I can make calls, send txt, receive txt and was even getting emails. All of this happened out of the blue this morning with no changes in settings or software. I have EDGE with good signal, and web browsing works. I've tried calling from several different phones including a phone on the same account, a vzn cell phone and even a land line. The caller gets might voice mail right away without any rings, the Curve does nothing. I have reset a total of 3 times now and removed and reinserted the sim card on 1 of those. I was able to get 1 call to go through. I hung up and tried again and back to voice mail. Is there anything else to try before calling T-Mobile. Any Ideas?

P.S. I have been eyeing the 9700. Maybe this is just a sign to pull the trigger on the upgrade and contract is up. I'm guessing I still have to wait a few weeks for that anyways.

Thanks in advance.
Offline  
Old 11-03-2009, 04:07 PM   #2
Cavihitts
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Default

Update: I have just spent 40 minutes on the phone with T-Mobile tech support. Everything on the account looks good to them. We did several more resets, removed the sim and comfirmed the sim card # to them. They reset the provisioning. The first round of test calls they made were a no-go. Then finally after reprovisioning again, I was able to get calls. We hung up. Now, back to the same thing. I have to wait for my wife to get home to try swapping sims with another phone to try to narrow it down I guess.
Offline  
Old 11-03-2009, 06:36 PM   #3
stevew
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Default

Does current your profile for "phone" have the "Do Not Disturb" feature turned to "on" by chance?
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 11-03-2009, 08:05 PM   #4
Cavihitts
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Default

Thanks for the reply. No, it is not turned on. I have never used that feature. I am now hearing that all of T-Mobile is or was having an outage. Around 5:00pm, I was trying to call my wife ( which I have been able to do all day ) and got a busy signal. I just got home and found that everyone she knew on T-Mobile including her were getting the same problem when trying to make outbound calls. I am now able to receive calls and we are able to make calls now but neither of us can send text. Maybe my problem was a weird beginning of a bigger problem for T-Mobile.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


ResQGARD Military Kit Impedance Threshold Device 12-0706-000 NSN 6515015758173 picture

ResQGARD Military Kit Impedance Threshold Device 12-0706-000 NSN 6515015758173

$25.00



BECO Universal Impedance Bridge Model 315A, Brown Electro Measurement Corp. 315A picture

BECO Universal Impedance Bridge Model 315A, Brown Electro Measurement Corp. 315A

$139.00



Tenma Audio Impedance Tester 72-6948 picture

Tenma Audio Impedance Tester 72-6948

$64.95



Gold Line ZM-1 Impedance Meter With Calculated Watts - FOR PARTS - CORRODED picture

Gold Line ZM-1 Impedance Meter With Calculated Watts - FOR PARTS - CORRODED

$100.00



Digital Ohmmeter LCD Audio Impedance Test Meter Speaker Voice Resistor System picture

Digital Ohmmeter LCD Audio Impedance Test Meter Speaker Voice Resistor System

$56.99



Pomona 6493 High Impedance Passive Probe picture

Pomona 6493 High Impedance Passive Probe

$89.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.