Can't connect to BIS over Wi-Fi. Tryied absolutely everthing.
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Hello all,
I am having issues connecting from my 9700 device to BIS over Wi-Fi.
My app: 5.0.0.586
Carrier: Orange - Romania
So, I am using an OpenBSD box as a "router" providing wireless connectivity for my HTC device (works fine), laptop (works fine), Nokia device (works fine).
For authentication I am using WPA2 PSK.
Using my BB 9700 I can connect to the wireless router, I get DHCP IP and DNS servers, everything seems to be ok on the connection side. Unfortunately, I am not able to get "the white wi-fi icon".
I have checked Wi-Fi Diagnostics and I am unable to connect to rpc.eu.blackberry.com:443.
I can connect to that address from the router itself, from my workstation, from my laptop etc. So the ISP is out of the scheme. Since I get an IP, DNS, default gateway, etc.. the authentication to the wi-fi router works fine so this also is out of the scheme.
I tried pinging the wi-fi gateway... well here I get timeouts. Lots of them. I can't ping the wi-fi gateway, I can't ping the device from the gateway either. So this must be a BB issue.
I monitored the connection with TCPDUMP, when I'm pinging the gateway I can see the echorequest to the gateway from my bb, I can see the gateway(router) responding with and echoreply but on my device I only see a timeout.
tcpdump -ni ral0 host 192.168.6.7
tcpdump: listening on ral0, link-type EN10MB
23:48:10.912967 192.168.6.7 > 192.168.6.66: icmp: echo request
23:48:10.913026 192.168.6.66 > 192.168.6.7: icmp: echo reply
23:48:15.918698 192.168.6.7 > 192.168.6.66: icmp: echo request
23:48:15.918744 192.168.6.66 > 192.168.6.7: icmp: echo reply
23:48:20.991840 192.168.6.7 > 192.168.6.66: icmp: echo request
23:48:20.991880 192.168.6.66 > 192.168.6.7: icmp: echo reply
I can connect to my neighbours wi-fi router, the BIS works from his router(wi-fi icon white). We use the same authentication, we use the same ISP, same DNS settings.
My router uses a Ralink RT2560 minipci wireless card.
ral0 at pci0 dev 12 function 0 "Ralink RT2560" rev 0x01: irq 9, address 00:11:09:af:64:08
ral0: MAC/BBP RT2560 (rev 0x04), RF RT2525
I will paste the Reports from both my and my neighbours wi-fi diagnostics screen.
MY connection report (unable to connect trough this):
-----------------------------------------------------
Current Profile: openbsd-box.org
SSID: openbsd-box.org
AP MAC Address: 00:11:09:AF:64:08
Security Type: Pre-Shared Key (PSK)
Association: Successful
Authentication: Successful
Local IP Address: 192.168.6.7
Signal Level: -50 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 1
Pairwise Cipher: CCMP
Group Cipher: CCMP
Gateway Address: 192.168.6.66
DHCP: Successful
Primary DNS: 213.154.124.1
Secondary DNS: 193.231.252.1
DNS suffix: wifi.sky.openbsd-box.org
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate: Not Applicable
Software Token: Not Applicable
Hotspot Code:
Hotspot Message: Not Applicable
Hotspot Status: Not Applicable
VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate: Not Applicable
Software Token:
BlackBerry Infrastructure
Address Used: //93.186.25.40:443
IP Used:
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Last Contact At:
My neigbours connection report (this is working OK).
-------------------------------------------------------------------------
Current Profile: cxatxalinxii
SSID: cxatxalinxii
AP MAC Address: 00:25:9C:BA:AC:79
Security Type: Pre-Shared Key (PSK)
Association: Successful
Authentication: Successful
Local IP Address: 192.168.1.101
Signal Level: -74 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 6
Pairwise Cipher: CCMP
Group Cipher: CCMP
Gateway Address: 192.168.1.1
DHCP: Successful
Primary DNS: 213.154.124.1
Secondary DNS: 193.231.252.1
DNS suffix:
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate: Not Applicable
Software Token: Not Applicable
Hotspot Code:
Hotspot Message: Not Applicable
Hotspot Status: Not Applicable
VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate: Not Applicable
Software Token:
BlackBerry Infrastructure
Address Used: //rcp.eu.blackberry.com:443
IP Used: 93.186.25.40:443;55252
Connecting: Successful
Authenticating router: Successful
Authenticating server: Successful
Last Contact At: Jun 23, 2010 20:14
So... I can't do (check) anything from here on. I guess I did all I could think of. Maybe you guys have something to say about this. Maybe I sould send this to some "official" issue department, I don't know...
HELP !!
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