BlackBerry Forums Support Community

JavaJunkee · 07-18-2008, 12:42 PM

Quote:

Originally Posted by O'dell

Downloaded in about 30 minutes and just installed. Everything seems to be a-ok.

Psshhhhh -

What? You downloaded this from inside RIM?

My first attempt bombed out at about 85% (1 1/2 hours). I'm trying again. 47% so far and still 43 minutes estimated to go.

<twiddles his thumbs>

penguin3107 · 07-18-2008, 12:48 PM

Quote:

Originally Posted by chubby_nubby

I know I looked there too, in the release notes it mentioned something about client 2.1.10 but its no where to be found . .anyone gotten OCS 2007 working with https?

The new Enterprise Messaging client has not been released yet. RIM admits that SP6 was not supposed to be released yet, and the messaging client is soon to come.

------------
Hello,

Your Service Request has been logged and the recommendation below has been provided to resolve your inquiry. If you have any questions concerning this request, please reply to this email within the next three (3) business days.

Details:
Questions regarding availability of new instant messaging client for BlackBerry Enterprise Server 4.1.6.

Resolution:
Informed that due to a mistaken release of Service Pack 6 a new client is currently not available. The old client may work, but at the moment will be best effort support.
--------------

UNfortunately, the existing LCS messaging client will not work.

Here's a snippit from my logs:

<2008-07-18 13:08:06.923 EDT>:[412]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, EVENT = ReceivedFromDevice, SRPID = SSRPNUM, DEVICEPIN = MYPINNO, USERID = u3, TAG = CDFE00C3, SIZE = 344>
<2008-07-18 13:08:06.923 EDT>:[413]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = SCM, EVENT = StartJob, name = DefaultJobPool-Thread-5, queueDelay(ms) = 0, JobPool = DefaultJobPool, queueLength = 0, availableThreads = 31>
<2008-07-18 13:08:06.923 EDT>:[414]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, DEVICEPIN = MYPINNO, USERID = u3, THREAD = DefaultJobPool-Thread-5, TAG = -838991677, EVENT = INCOMING, TYPE = 1, METHOD = onLoginRequest, SERVICEID = 4, SIZE = 344>
<2008-07-18 13:08:06.923 EDT>:[415]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, LAYER = BBIM, EVENT = RemoveSession: u3>
<2008-07-18 13:08:06.923 EDT>:[416]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, LAYER = BBIM, EVENT = ActiveSessions: 0>
<2008-07-18 13:08:06.923 EDT>:[417]:<BBIM_BES04_BBIM_2>:<INFO >:<LAYER = BBIM, DEVICEPIN = MYPINNO, USERID = u3, IM server information = OCS2007/Office Communicator, ocs.my.domain.net:8443>
<2008-07-18 13:08:06.923 EDT>:[418]:<BBIM_BES04_BBIM_2>:<INFO >:<LAYER = BBIM, DEVICEPIN = MYPINNO, USERID = u3, CWA Command Channel = https://ocs.my.domain.net:8443/cwa/MainCommandHandler.ashx>
<2008-07-18 13:08:06.923 EDT>:[419]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, LAYER = BBIM, EVENT = AddSession: u3>
<2008-07-18 13:08:06.923 EDT>:[420]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, LAYER = BBIM, EVENT = AddSession: u3>
<2008-07-18 13:08:06.923 EDT>:[421]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, LAYER = BBIM, EVENT = ActiveSessions: 1>
<2008-07-18 13:08:06.923 EDT>:[422]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, DEVICEPIN = MYPINNO, USERID = u3, TAG = 773783568, EVENT = OUTGOING, TYPE = 2, METHOD = writeLoginResponse, RESULT = 126, SIZE = 11>
<2008-07-18 13:08:06.923 EDT>:[423]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, EVENT = CreatedQueue, DEVICEPIN = u3>
<2008-07-18 13:08:06.923 EDT>:[424]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, EVENT = Sending, SRPID = SSRPNUM, DEVICEPIN = MYPINNO, USERID = u3, TAG = 2E1F0010, SIZE = 26>
<2008-07-18 13:08:06.923 EDT>:[425]:<BBIM_BES04_BBIM_2>:<INFO >:<LAYER = BBIM, DEVICEPIN = MYPINNO, USERID = u3, User = [email address]

, Login request denied; device client is not compatible with OCS 2007>
<2008-07-18 13:08:06.923 EDT>:[426]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = SCM, EVENT = FinishJob, name = DefaultJobPool-Thread-5, timeSpent(ms) = 0, JobPool = DefaultJobPool, queueLength = 0, availableThreads = 31>
<2008-07-18 13:08:06.923 EDT>:[427]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = SRP, SRPID = SSRPNUM, EVENT = Sending, VERSION = 1, COMMAND = SEND, TAG = 773783568, SIZE = 154>
<2008-07-18 13:08:07.485 EDT>:[428]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = SRP, SRPID = SSRPNUM, EVENT = Receiving, VERSION = 1, COMMAND = STATUS, TAG = 773783568, SIZE = 10, STATE = DELIVERED>
<2008-07-18 13:08:07.485 EDT>:[429]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, EVENT = RemovedSendingQueue, DEVICEPIN = u3, QueueSize = 0>
<2008-07-18 13:08:07.485 EDT>:[430]:<BBIM_BES04_BBIM_2>:<DEBUG>:<LAYER = BBIM, EVENT = Notification, TAG = 2E1F0010, STATE = DELIVERED>

O'dell · 07-18-2008, 05:50 PM

Quote:

Originally Posted by JavaJunkee

Psshhhhh -

What? You downloaded this from inside RIM?

My first attempt bombed out at about 85% (1 1/2 hours). I'm trying again. 47% so far and still 43 minutes estimated to go.

<twiddles his thumbs>

Yep, maybe I just got lucky. Each page definitely loaded extremely slow and I was expecting it to take quite a few hours but as soon as I started the download it was up around 300k/sec. Logged out of the server, logged back in about 30 minutes later to check and to my surprise, it was done.

JavaJunkee · 07-18-2008, 06:34 PM

Quote:

Originally Posted by penguin3107

The new Enterprise Messaging client has not been released yet. RIM admits that SP6 was not supposed to be released yet, and the messaging client is soon to come.

------------
Hello,

Your Service Request has been logged and the recommendation below has been provided to resolve your inquiry. If you have any questions concerning this request, please reply to this email within the next three (3) business days.

Details:
Questions regarding availability of new instant messaging client for BlackBerry Enterprise Server 4.1.6.

Resolution:
Informed that due to a mistaken release of Service Pack 6 a new client is currently not available. The old client may work, but at the moment will be best effort support.
--------------

UNfortunately, the existing LCS messaging client will not work.

Are you KIDDING me!

How about device software 4.5? Where's that at?

I think you need it for the HTML messages. All I can find on BB downloads is 4.2.xx

penguin3107 · 07-18-2008, 06:38 PM

Quote:

Originally Posted by JavaJunkee

How about device software 4.5? Where's that at?

I think you need it for the HTML messages. All I can find on BB downloads is 4.2.xx

OS 4.5 for the 8800 was released by some carriers already.
http://www.blackberryforums.com/gene...-5-0-44-a.html

It's a pretty stable release.

RadHaz75 · 07-18-2008, 06:48 PM

any word on 4.1.6 brk yet?

penguin3107 · 07-18-2008, 06:53 PM

Quote:

Originally Posted by RadHaz75

any word on 4.1.6 brk yet?

I wouldn't plan on it anytime soon. SP6 wasn't even supposed to be out yet.

JavaJunkee · 07-18-2008, 06:55 PM

Quote:

Originally Posted by penguin3107

OS 4.5 for the 8800 was released by some carriers already.
http://www.blackberryforums.com/gene...-5-0-44-a.html

It's a pretty stable release.

Um, no thanks.

Not to sound pompous, but our corporate messaging is too sensitive, to be installing software from 3rd party distributions.

What is a1.net? It may be legit, but it sure looks like an unofficial download center to me. Not even in English btw.

penguin3107 · 07-18-2008, 07:03 PM

Quote:

Originally Posted by JavaJunkee

Um, no thanks.

Not to sound pompous, but our corporate messaging is too sensitive, to be installing software from 3rd party distributions.

What is a1.net? It may be legit, but it sure looks like an unofficial download center to me. Not even in English btw.

3rd Party? What are you talking about?
All handheld OS code is created by RIM. There's no third party involved here.

You can safely install any OS designed for your device, regardless of what carrier distributes it.
They're all in English... in addition to any other language paks in the distribution.

You don't sound pompous... you sound uninformed.

JavaJunkee · 07-18-2008, 07:18 PM

Hehe,

I meant it looks like 3rd party, referring to the site that was referenced.

For example, here's the top of the page -

Suche
Geben Sie Ihren Suchbegriff ein:
Suchergebnisse 1 - 5 von 10
1

Software downloaden

Durch eine Umstrukturierung werden die Software-Updates sowie Handbücher bei den einzelnen Produkten unter Support angezeigt: BlackBerry Geräte BlackBerry Server Software Microsoft ...

A1.net

I guess what I mean is, I don't speak German, so I can't validate that this is a legit site for distributing RIM device software.

penguin3107 · 07-18-2008, 07:25 PM

Don't worry about it. It's valid.
Enjoy 4.5 on your device.

travolta · 07-18-2008, 08:16 PM

Installed 4.1.6 on BES

Have OS 4.5.0.52 on the Rogers Curve 8130

HTML Email is still not working. What I am doing wrong?

AJ

bertiebassett · 07-18-2008, 08:54 PM

Quote:

Originally Posted by JavaJunkee

Um, no thanks.

Not to sound pompous, but our corporate messaging is too sensitive, to be installing software from 3rd party distributions.

What is a1.net? It may be legit, but it sure looks like an unofficial download center to me. Not even in English btw.

a1.net is the website of Mobilkom Austria who have been running GSM networks since 1993

JavaJunkee · 07-18-2008, 09:29 PM

Quote:

Originally Posted by bertiebassett

a1.net is the website of Mobilkom Austria who have been running GSM networks since 1993

Cool Dude! Thx for the reply. Can't blame an Admin for being too careful!

alex555550 · 07-19-2008, 08:12 AM

Quote:

Originally Posted by travolta

Installed 4.1.6 on BES

Have OS 4.5.0.52 on the Rogers Curve 8130

HTML Email is still not working. What I am doing wrong?

AJ

Have you resend you`re servicebooks?

knottyrope · 07-21-2008, 01:24 PM

Quote:

Originally Posted by alex555550

Have you resend you`re servicebooks?

That will be fogotten by a few. THe new service books have to be sent after the upgrade to get enhanced html email IIRC and you have to enable it on the phone too.