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Old 06-19-2012, 03:40 AM   #1
mb0339
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Join Date: Feb 2009
Model: 8310
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Default autentication fail

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HELP HELP HELP
bes express 5.0.1. bundle 12
sbs2003
log in using active directory
at logon i have this error "The username, password, or domain is not correct. Please correct the entry."

if i modify the password on active directory ,services and blackberry server configuration i have the same problem.
the rim log is

(06/19 10:26:06:906):{http-SERVER.FORTEGROUP.LOCAL%2F192.168.0.157-3443-1} [com.rim.bes.basplugin.activedirectory.LDAPSearch] [INFO] [ADAU-1001] {u=SystemUser, t=1666} performPagedLDAPSearch problem performing LDAP operation: url=ldap://SERVER.FORTEGROUP.LOCAL:3268 base= filter=(&(objectClass=user)(objectCategory=person) (|(sAMAccountName=besadminx)(userPrincipalName=bes adminx))) scope=2error=javax.naming.AuthenticationException: GSSAPI [Root exception is javax.security.sasl.SaslException: GSS initiate failed [Caused by GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosConfigException : Couldn't get a default resolver)]]

i don't have ldab tab on blackberry server configuration.
dns resolve server name..
any idea?
tnk ciccio
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Old 07-02-2012, 11:36 AM   #2
geofftech
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Model: Z10
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Default Re: autentication fail

I found this while researching my own problem. It may apply to yours.

KB17950-"The username, password, or domain is not correct. Please correct the entry" error when trying to authenticate to BlackBerry Web Desktop Manager
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