Originally Posted by macpegg
Weird thing is on the 8900s this actually works without any added software when activated.. the 9780s do not.. Bizzarre I know..
But when you have a user that had it, and now does not.. You can understand that its harder to blag them!!
Something else is going on. It doesn't work for any of your users, regardless of the device type.
I suspect the user copied the entire GAL into their personal address book... or created a second address book that was also syncing with their handheld.