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View Poll Results: How bad is the 7100t reboot problem?
Minor Nuisance 30 49.18%
Severe Headache 22 36.07%
Deal Breaker 9 14.75%
Voters: 61. You may not vote on this poll

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Old 04-15-2005, 01:47 PM   #1
wintermute
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Default How bad is the rebooting problem?

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I'm a current T-Mobile customer in Long Island, NY and currently own a SE t610 phone and a Dell Axim X30 PDA. I'm sick of carrying two devices around and am planning to purchase a BB 7100t. I have no plans to go to Cingular (blech). I have an e-mail into T-Mobile support right now asking if they have any remedy on the horizon for the rebooting problem during calls. They've referred it to their Advanced Technical Services Team. What I want to know is how would you rate the problem: minor nuisance, severe headache, or deal breaker?
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Old 04-15-2005, 01:58 PM   #2
NJBlackBerry
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I am serious when I tell you that "the rebooting problem" is not even on my radar. We have a pile of them and no one here complains about them. BES, no BWC and no third party software is allowed, so maybe that helps.
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Old 04-15-2005, 02:05 PM   #3
aristobrat
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Same here. 7 or 8 7100ts and 2 7100gs and no user has ever mentioned a reboot during a call before. We're on BES, no BWC or third party software also.
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Old 04-15-2005, 02:08 PM   #4
wintermute
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BES and no BWC? Well, that's the rub. My company, a world-class engineering firm, is several technological generations behind. I travel alot and they don't see the need for a laptop either. So I'm on my own, and would be running BWC. From another thread on this topic, it seems that you can stop the problem by applying additional rules through BES. Is there anyone out there running BWC with the same lack of concern?
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Old 04-15-2005, 02:09 PM   #5
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I haven't experienced any such problems...I use BWC and only have verichat installed.
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Old 04-15-2005, 02:12 PM   #6
pcm2
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I have never even heard of this supposed "reboot problem." I've had a 7100t since maybe November and it's never once rebooted on me for any reason, unless I switched it on and off myself.
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Old 04-15-2005, 02:47 PM   #7
goluchowski
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I've found mine to sometimes reboot when using a bluetooth headset.
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Old 04-15-2005, 02:47 PM   #8
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I've had my handheld reboot ONCE. BES and no BWC with default ITPolicy settings from the BES.
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Old 04-15-2005, 05:48 PM   #9
kaos
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I've never had a reboot I didn't initiate. 7100v with BWC, lots of 3rd party apps.
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Old 04-15-2005, 08:20 PM   #10
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I haven't had this problem either.
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Old 04-15-2005, 09:40 PM   #11
aristobrat
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Quote:
Originally Posted by wintermute
From another thread on this topic, it seems that you can stop the problem by applying additional rules through BES.
Ah yes, the "No reboot during 7100x call" setting. :D

J/K

Our BES has a default IT policy -- nothing is set (rules, policies, etc), if that helps narrow it down any.
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Old 04-15-2005, 10:22 PM   #12
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I have had it happen to me a few time. I do use BWC. I also use around 2000 daytime min. a month so you can see how often I am on the handset. I did not notice anything till I load v4.0. I may also add that since the load my calculator does not work.
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Old 04-16-2005, 08:27 AM   #13
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wdduck, are you using a theme? I was under the impression that it wasn't 4.0 that broke the calculator, but on of the themes. So it would work on other themes.
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Old 04-16-2005, 09:08 AM   #14
Rodolfo
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What "rebooting problem"? I'm new to BB, but this is the least "reboot-needing" phone or integrated device I've had.
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Old 04-16-2005, 07:55 PM   #15
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not yet for me
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Old 04-16-2005, 08:04 PM   #16
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Never had it before
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Old 04-16-2005, 11:10 PM   #17
jeffmcclan
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I've read about the "reboot problem" but can say that four of using Tmobile 7100t's with BWC have never seen the issue (5+ months of use x 4 people).
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Old 04-16-2005, 11:11 PM   #18
jeffmcclan
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Can you add "No problem - I haven't experienced it" to the poll?

Choosing "Minor Nuisance" would be an overstatement for some of us.
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Old 04-17-2005, 12:00 AM   #19
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Never experienced this problem on my 7100g and I use BES and BWC. Also installed a heap of apps and themes on it. No such problems.
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Old 04-18-2005, 12:55 AM   #20
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I have a 7100t with BWC and no 3rd party and I have never had it reboot when I didn't press the button.
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