Originally Posted by nobody7290
just a guess:
if you installed 2008R2, no servicepack, that might be a problem. Install SP1
Also, uninstall any software using java (raid controller, Systems management)
Uninstall Java if you had installed java based software, uninstall BES12
then try again to install BES12
Was 2012R2, after reinstall on win2008R2 with SP1, all works. Thx.